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Mong Cai Customs ensures 24/7 clearance

09:02 | 12/09/2021

VCN - Mong Cai Border Gate Customs Branch (Quang Ninh Customs Department) is arranging customs officers to work and live at the workplace or work online to ensure the pandemic control and prevention and conduct customs clearance.

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Customs officers of Mong Cai border gate meet representatives of enterprises to discuss and solve difficulties for them.
Customs officers of Mong Cai border gate meet representatives of enterprises to discuss and solve difficulties for them.

To handle procedures quickly and legally, Mong Cai Border Gate Customs Branch has applied information technology, guided enterprises directly via phone or email, social networks, and answered and advised them on many questions related to imports and exports.

In case enterprises are required to visit the customs office to present the original documents as prescribed, the branch has arranged an independent area to ensure the requirements of pandemic prevention and control to minimize face-to-face contact between customs officers and businesses.

Thanks to active solutions amid the pandemic, Mong Cai border gate Customs Branch has effectively controlled the pandemic and ensured clearance of goods.

The branch has also closely followed the direction of the General Department of Customs and the Provincial Customs Department in implementing a series of solutions to remove difficulties for businesses, ensuring the source of raw materials for production and business, and not disrupt the supply chain.

Accordingly, the branch has guided customs declarants to declare and submit customs dossiers through the customs electronic data processing system and online public service system. Customs officers checked and handled customs documents on these systems.

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From January 1 to September 8, 2021, Mong Cai border gate Customs Branch carried out procedures for nearly 32,000 sets of customs declarations, with a total turnover of nearly US$2.52 billion, rising 14% in declarations and 25% in turnover year-on-year.

Customs clearance for import and export goods have been conducted 24/7, ensuring the supply chain of goods.

By Quang Hung/ Huyen Trang