Technology plays a big role in protecting the supply chains and facilitating trade

VCN - On the sidelines of the WCO 2023 Technology Conference and Exhibition that recently took place in Hanoi, we caught up with Mr. Darren Hart (pictured), Deputy Director of Border Transformation, UK Border Force to gain his personal insights on the role of technology in performing tasks for the border management agencies.
Establishing free trade zones to enable Vietnam’s economic growth Establishing free trade zones to enable Vietnam’s economic growth
Using backscatter technology in screening containers and vehicles Using backscatter technology in screening containers and vehicles
Cooperate closely with trusted stakeholders to effectively respond to future challenges Cooperate closely with trusted stakeholders to effectively respond to future challenges
Technology plays a big role in protecting the supply chains and facilitating trade
Mr. Darren Hart (pictured), Deputy Director of Border Transformation, UK Border Force

In the context of many innovative solutions on the market, can technologies as well as innovative solutions support enforcement cooperation in areas such as anti-smuggling and trade fraud?

With trade growing and diversifying coupled with increased customer expectations, technology has a huge role in helping enforcement meet the dual missions of security and trade facilitation.

At the same time by moving our officers away from routine, process-driven jobs to more for filling technology-enabled roles, we can attract the more tech-savvy younger generation into our workforce.

Old skills such as an expansive knowledge of the rules will be replaced with more focus on adopting a professional, emotionally intelligent, and customer-centric approach.

In the near future, what emerging technologies or trends will bring the most effectiveness for Customs control at the border?

At the conference, we heard a great deal about the role of artificial intelligence in augmenting X-ray imagery analysis especially when combined with supply chain data. This potentially helps us with many forms of customs compliance ranging from counter-narcotics through to identifying under-valuation.

However, we are still relying on X-rays, a technology from the last century. Will it ever be fast enough to scan fast parcels or post at a speed to not disrupt the flow within sorting centers?

Many countries have legislation about exposing people to x-rays placing limits on its use. I want to know what's next to move us beyond this old technology.

In your opinion, to respond to the rapid changes in technology, what should the Customs agency prepare for those changes?

Change has never been this fast, it will never be this slow again. This quote from Forbes Magazine sums up the challenges for customs and border management. The private sector will adapt and use new technologies which in turn will drive up customer differentiation and expectations. Likewise, organized crime groups and terrorist organizations will look to exploit any new opportunities.

How do we prepare for these? The first and foremost criterion is to devote some of your resources to a forward-looking role, working with senior leaders to create a vision and the technology needs to meet this. The ability to horizon scan, working across governments and industry to understand the changes and how we can exploit rather than be threatened by them.

Employing VRT in transferring knowledge on customs professions Employing VRT in transferring knowledge on customs professions

At the same time, we ignore at our peril, the views of the front-line officer whose experience and understanding are vital. We need to both value their skills regarding changes but at the same time help them to change and adapt, devoting time, money, and energy to help them develop new skills.

Finally, we need to diversify our recruitment processes - we still need those with a law enforcement appreciation but also need data scientists, coders, and content creators. All of this requires buy-in from the most senior levels of leadership.

Thank you!

By Nu Bui

Related News

Thai Nguyen Customs promotes investment attraction to the province

Thai Nguyen Customs promotes investment attraction to the province

VCN - After three years of putting the first factory into operation in 2021 in Yen Binh Industrial Park, Thai Nguyen, Trina Solar Group has just been granted an Investment Registration Certificate for a new factory in Thai Nguyen province to increase the total investment poured into the locality to about US$ 1 billion.
Preliminary assessment of Vietnam international merchandise trade performance in the second half of December, 2023

Preliminary assessment of Vietnam international merchandise trade performance in the second half of December, 2023

The Vietnam Customs Statistics announced that in the second half of December, 2023 the total Vietnam’s exports of US dollars 16.31 billion and imports of nearly US dollars 13.66 billion resulted in a trade surplus of US dollars 2.65 billion. Accordingly, the total value of export and import turnover of Vietnam in the second half of December was over US dollars 29.98 billion, down by 1.8% as compared to the first half of December-2023. Furthermore, in 2023, Vietnam was in trade surplus of USD 28.3 billion.
Preliminary assessment of Vietnam international merchandise trade performance in the whole year of 2023

Preliminary assessment of Vietnam international merchandise trade performance in the whole year of 2023

Highlights 1. According to trade statistics of Vietnam Customs, in December of 2023, a 0.3% upwards in total external merchandise turnover of Vietnam was recorded as compared to the result of the last month. Exports went up 1.1%, to US dollars 31.47 billion and imports decreased 0.6%, to US dollars 29.40billion in terms of month-on-month basis. As a result, there was a US dollars 2.06 billion surplus in Vietnam’s trade balance in this month.

Latest News

Ha Tinh Customs: State revenue collection increase 25.15%

Ha Tinh Customs: State revenue collection increase 25.15%

VCN - The vibrant import-export activities from seaports to roads in Ha Tinh province have helped the revenue collection of Ha Tinh Customs Department prosper. Statistics from January 1 to February 15 show that revenue collection of the entire Department increased by 25.15% compared to the same period in 2023.
Customs-Business partnership focuses on digital transformation

Customs-Business partnership focuses on digital transformation

VCN - In order to support the business community in grasping and understanding customs regulations and coordinating with the Customs, the General Department of Vietnam Customs (GDVC) has issued a plan for development of partnership between customs and businesses and stakeholders in 2024. Customs Magazine has an interview with Mr. Pham Xuan Truong - Head of Customs Procedures Reform Division (Customs Reform and Modernization Board) about the matter.
116 customs branches have import and export declarations during Lunar New Year

116 customs branches have import and export declarations during Lunar New Year

VCN - Statistical data of the General Department of Customs records that during the Lunar New Year holiday of Dragon in 2024 (from February 8-14, 2024), there were nearly 10 thousand import and export declarations of goods registered with the Customs agency.
Lang Son: Border gates and customs clearance of goods return to normal

Lang Son: Border gates and customs clearance of goods return to normal

VCN - On the morning of February 18, at border gates in Lang Son province, customs clearance activities were officially carried out normally after Giap Thin 2024 Lunar New Year holiday.

More News

Leaders of Bac Ninh Customs Department removes difficulties for businesses

Leaders of Bac Ninh Customs Department removes difficulties for businesses

VCN – In order to effectively develop the Customs-Business Partnership, leaders of Bac Ninh Customs Department had a working session with Thai Nguyen based-companies of Trina Solar Group on February 20.
Cao Bang customs collects more than VND61 billion in the first month of the year

Cao Bang customs collects more than VND61 billion in the first month of the year

VCN - In the first month of 2024, Cao Bang Customs Department collect VND61.04 billion, exceeding 5% of the its developed monthly plan.
Mong Cai: More than 1,000 tons of shipments firstly exported through the exit gate of Km3+4 Hai Yen pontoon bridge right after Tet Holiday

Mong Cai: More than 1,000 tons of shipments firstly exported through the exit gate of Km3+4 Hai Yen pontoon bridge right after Tet Holiday

VCN - Right after the Tet Holiday 2024, on February 18, 123 vehicles carrying 1,078 tons of fresh and frozen seafood and fruits were exported through the Km3+4 Hai Yen Pontoon Bridge, Mong Cai City, Quang Ninh quickly and conveniently.
Goods cleared through Ho Chi Minh City Customs rise nearly 25%

Goods cleared through Ho Chi Minh City Customs rise nearly 25%

VCN - In the first month of 2024, the value of import and export goods went through customs procedures through the Ho Chi Minh City Customs Department rose nearly 25% year-on-year.
Cam Ranh International Airport Customs carries out procedures for 70 immigration flights per day

Cam Ranh International Airport Customs carries out procedures for 70 immigration flights per day

VCN - During the Lunar New Year days of Dragon, Cam Ranh International Airport Customs Branch (Khanh Hoa Customs Department) carried out customs procedures for about 70 immigration flights per day on average.
Customs industry performs 8 tasks after Lunar New Year 2024

Customs industry performs 8 tasks after Lunar New Year 2024

VCN – In order to accomplish tasks in 2024, the Customs industry performs 8 tasks after the Lunar New Year.
Hai Phong Customs collects nearly VND 5,300 billion in the early months of 2024

Hai Phong Customs collects nearly VND 5,300 billion in the early months of 2024

VCN - The result of revenue collection at Hai Phong Customs Department in the early months of 2024 shows many positive signs, especially in Hai Phong area.
Lang Son Customs processes export procedures for nearly 13,000 tons of agricultural products

Lang Son Customs processes export procedures for nearly 13,000 tons of agricultural products

VCN - The statistics showed that during Tet holiday of Dragon Year, Lang Son Customs received and handled import-export procedures for nearly 13,000 tons of Vietnamese agricultural products and fruits exported through border gates of Lang Son province.
Huu Nghi and Tan Thanh border gates reopened to clear pre-registered goods

Huu Nghi and Tan Thanh border gates reopened to clear pre-registered goods

VCN - From February 14, Tan Thanh border gate and Huu Nghi International border gate (Lang Son) officially reopened after Tet holiday and carried out clearance procedures for import and export goods that have been pre-registered.
Read More

Your care

Latest Most read
Thai Nguyen Customs promotes investment attraction to the province

Thai Nguyen Customs promotes investment attraction to the province

VCN - Trina Solar Group (China) is a leading company specializing in researching and producing solar panels and providing solar power solutions. The group has 50 branches and exports products to more than 150 countries.
Ha Tinh Customs: State revenue collection increase 25.15%

Ha Tinh Customs: State revenue collection increase 25.15%

The vibrant import-export activities from seaports to roads in Ha Tinh province have helped the revenue collection of Ha Tinh Customs Department prosper.
Customs-Business partnership focuses on digital transformation

Customs-Business partnership focuses on digital transformation

VCN - The Customs industry has identified the development of Customs-Business partnership as a key and regular task, and performed at three levels of general department, department and branch.
116 customs branches have import and export declarations during Lunar New Year

116 customs branches have import and export declarations during Lunar New Year

VCN - Statistical data of the General Department of Customs records that during the Lunar New Year holiday of Dragon in 2024 (from February 8-14, 2024), there were nearly 10 thousand import and export declarations of goods registered with the Customs agen
Lang Son: Border gates and customs clearance of goods return to normal

Lang Son: Border gates and customs clearance of goods return to normal

VCN - On the morning of February 18, at border gates in Lang Son province, customs clearance activities were officially carried out normally after Giap Thin 2024 Lunar New Year holiday.
Mobile Version