Plan for settlement when the e-Customs system has not received documents of Customs dossier

20:03 | 20/09/2018 Customs Follow english.haiquanonline.com.vn on

VCN- the General Department of Vietnam Customs has issued an express official letter sending to provincial and municipal Customs departments for handling cases where the e-Customs system has not received documents sent by Customs declarants via the system.

	Over 7.6 million Customs dossiers are implemented via online public services
	The Customs handled over 3.8 million dossiers via online public service system
	26.5 million Customs dossiers handled on the online public service system

plan for settlement when the e customs system has not received documents of customs dossier

Customs operation at Noi Bai International Airport Customs Branch. Photo: N.L

Accordingly, for declarations classified into Yellow channel and Red channel, Customs officers shall receive paper documents of Customs dossiers submitted by declarants to carry out Customs procedures and Customs clearance as per regulations.

For the declarations classified into Green channel, Customs officers shall request a customs declarant to send additional documents in Customs dossiers via the Customs system after Customs clearance within 5 days since the date of Customs clearance.

In order to avoid overloading the system, the General Department of Vietnam Customs has requested provincial and municipal Customs Departments to notify and recommend Customs declarants to send additional documents of Green channel declaration via the system beyond the working hours or in days off and holidays.

Regarding this issue, in the past few days, complying with provisions in Circular 39/2018/TT-BTC, the General Department of Vietnam Customs has requested Customs declarants to submit documents in Customs dossiers via the system. However, as per reflection by enterprises and local customs departments, when e-documents are sent to the system, it receives these documents slowly or cannot receive.

Enhancing automation in Customs procedures implementation

VNC - From 1-12-2016, many new features on the E-Customs System for supporting the implementation of e-customs ...

Besides, some Customs Branches are implementing the guidelines on upgrading the functions of declaration check via the surveillance area in the e-Customs data processing system and only permit the confirmation of goods passing through the surveillance area when the e-documents are updated to the system.

This has led to the backlog of goods at ports, prolonging Customs clearance time. Therefore, when waiting for the upgrade of the system to meet the requirements of Circular 39/2018/TT-BTC, the General Department of Vietnam Customs has guided the implementation as mentioned above to remove shortcomings for enterprises in a timely fashion.

By Ngoc Linh/Ngoc Loan

Tags:

Related News

Consulting on customs control for e-commerce imports and exports

14:50 | 14/02/2025 Regulations

VCN- The General Department of Vietnam Customs (GDVC) consults widely on the draft Decree regulating customs control for e-commerce imports and exports.

Customs administrations coordinate to seize nearly 20,000 endangered wildlife

09:15 | 14/02/2025 Anti-Smuggling

VCN – About 20,000 live animals, all endangered or protected species, have been seized in a global operation against wildlife and forestry trafficking networks, jointly coordinated by the World Customs Organization (WCO) and INTERPOL.

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

10:12 | 11/02/2025 Customs

VCN – Hai Phong Customs Department has issued Directive No. 624/CT-HQHP dated January 21, 2025 on drastically implementing solutions to facilitate trade, improve the effectiveness of state management, and strive to achieve the revenue target of 2025.

GDVC sets goal of widely disseminating Customs policies

07:49 | 12/02/2025 Customs

VCN – The General Department of Vietnam Customs (GDVC) has issued a plan to disseminate and educate the law; and support and provide information in 2025.

Latest News

Vietnam Customs forms implementation task force on developing customs procedures

16:29 | 15/02/2025 Customs

VCN - Decision 135/QD-TCHQ, recently issued by the General Department of Vietnam Customs, establishes a task force to develop and implement new customs procedures. The task force will be headed by Deputy Director General Au Anh Tuan.

Quang Tri Customs launches business support initiatives

16:29 | 15/02/2025 Customs

VCN - Quang Tri Customs considers the business community as partners, continuing to facilitate import-export, immigration, investment and tourism activities in the area.

Hai Phong Customs’ revenue rises about VND 1,000 billion

14:52 | 14/02/2025 Customs

VCN- In the first month of the year, Hai Phong Customs' revenue increased by nearly VND1,000 billion.

Administrative reform: Khanh Hoa Customs delivers impressive results

14:52 | 14/02/2025 Customs

VCN - The Khanh Hoa Customs Department achieved a "good" ranking among the six vertical agencies in Khanh Hoa Province, with an administrative reform index of 91.28%.

More News

Over 1,500 customs declarations processed by Hai Phong Customs during Tet

14:36 | 10/02/2025 Customs

VCN - Hai Phong Customs Department processed 1,547 customs declarations during the Tet holiday period

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

10:01 | 07/02/2025 Customs

VCN - According to the Ho Chi Minh City Customs Department, in 2024, the unit refunded VAT on goods that foreigners and oversea Vietnamese residents brought with them when leaving the country with a value of over VND1,540 billion.

3,500 customs declarations handled in Lang Son over Tet

09:57 | 06/02/2025 Customs

VCN - During the 2025 Lunar New Year (Year of the Snake), Lang Son Customs Department processed nearly 3,500 customs declarations valued at over US$306 million.

Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday

14:09 | 05/02/2025 Customs

VCN - During the 2025 Lunar New Year holiday, Hai Phong Customs Department processed 1,547 declarations.

US$10.5 million in trade flows through Binh Duong Customs during Tet During the 2025 Lunar New Year

14:08 | 05/02/2025 Customs

VCN - During the 2025 Lunar New Year holiday, the Binh Duong Customs Department arranged for staff to be on duty, ensuring quick and timely customs clearance, helping import and export businesses avoid interruptions and maintaining a smooth flow of goods.

Proactive customs measures for express parcels: Tightening control over import-export goods

22:09 | 27/01/2025 Customs

VCN - International express delivery companies are the main entities responsible for handling import and export customs procedures on behalf of the recipients. The Express Customs Branch (HCM City Customs Department) has been proactive in introducing various measures to both promote trade and maintain strict control over import and export goods

Best covers of Vietnam Customs songs: 15 winners revealed

10:58 | 22/01/2025 Customs

VCN - The Vietnam Customs Youth Union has just officially revealed the 15 victorious pieces in the "Cover Songs about Vietnam Customs 2024" contest. These 15 prizes are divided into various categories, totaling approximately 100 million Vietnamese Dong in prize money

Vietnam Customs kicks off campaign for innovation, breakthrough, and growth

14:15 | 21/01/2025 Customs

VCN - To concentrate on leadership, guidance, and vigorous implementation of goals, targets, and tasks towards the objectives of Digital Customs and Green Customs by 2025, the General Department of Vietnam Customs has launched a competition campaign with the theme: "Innovation - Breakthrough – Development”

Researching and proposing amendments to 2014 Customs Law to meet the requirements of innovation

11:18 | 20/01/2025 Customs

VCN - After 10 years of implementation, the Customs Law has been effective in reforming administrative procedures and protecting national sovereignty. However, in the context of innovation requirements, it is necessary to continue reforming specialized inspections and focusing on digital transformation.

Your care

Latest Most read

Vietnam Customs forms implementation task force on developing customs procedures

16:29 | 15/02/2025 Customs

Decision 135/QD-TCHQ, recently issued by the General Department of Vietnam Customs, establishes a task force to develop and implement new customs procedures.

Quang Tri Customs launches business support initiatives

16:29 | 15/02/2025 Customs

Quang Tri Customs considers the business community as partners, continuing to facilitate import-export, immigration, investment and tourism activities in the area.

Hai Phong Customs’ revenue rises about VND 1,000 billion

14:52 | 14/02/2025 Customs

VCN - Notably, the revenue in January increased by VND 883 billion (or 16.7%) compared to the same period in 2024.

Administrative reform: Khanh Hoa Customs delivers impressive results

14:52 | 14/02/2025 Customs

The Khanh Hoa Customs Department achieved a "good" ranking among the six vertical agencies in Khanh Hoa Province, with an administrative reform index of 91.28%.

GDVC sets goal of widely disseminating Customs policies

07:49 | 12/02/2025 Customs

VCN - Additionally, the GDVC aims to unify the direction and coordination within and outside the industry on the dissemination and education of laws for customs officials; to support, and provision of information to relevant organizations and individuals.