Improving quality in implementing Customs policies

VCN - The dissemination of legal policies associated with the development and completion of legal documents is an annual operation of the Customs sector to help businesses grasp and perform effectively.
Answering questions from European businesses about tax and customs policies Answering questions from European businesses about tax and customs policies
Perfecting customs policies - an essential requirement for digital transformation Perfecting customs policies - an essential requirement for digital transformation
Improving quality in implementing Customs policies
A working session of Da Nang Customs Department leaders at businesses' premises to remove problems in business production.

In Da Nang, enterprises have faced adverse factors, risks and challenges, and fluctuations in the world economy. Therefore, the leader of the Da Nang Customs Department has directed to set up working teams to remove problems and facilitate import and export activities for local enterprises, and to process customs procedures at customs branches.

Through contact with enterprises, Da Nang Customs Department has disseminated new customs policies and reform programs; removed difficulties, thereby facilitating importers and exporters.

Head of Customs Control and Supervision Division under Da Nang Customs Department Cao Van Nhan said that the direct contact at enterprises' premises with the participation of representatives of the leaders of the departments has helped remove the problem of enterprises and record issues beyond the authority of the department to report to the superior authority. "For example, at the working session with enterprises, the Customs received information related to procedures for specialized inspection that took many months to complete. The information is the basis for local Customs to propose to the General Department of Vietnam Customs and the Ministry of Finance to discuss with ministries and sectors to provide solutions to remove," said Nhan.

The department has received and answered questions from enterprises via email and the portal. The answers have been provided within 30 minutes to 1 hour to solve for businesses in customs procedure promptly," said Mr Cao Van Nhan.

In addition, the dissemination of legal policies has been implemented annually. The department has trained and provided information on valid customs policies to new enterprises and their staff. The training courses on new policies have been implemented for all enterprises.

At Thanh Hoa Customs Department, the department held two dialogue conferences in the first quarter with the participation of 92 local importing and exporting enterprises, port and warehouse operators and customs brokers to publicize new regulations.

The department has answered problems in customs processes for enterprises such as finalization report of export processing and manufacturing goods, processing enterprises; regulations on regulations on management and traceability of forest products; policies to support enterprises when opening declarations at Nghi Son Seaport Customs Branch; problems related to the Vietnam Automated System for Seaport Customs Management; procedures for Tax refund; insurance costs in the declaration of the customs value of imported goods.

The department has regularly maintained support channels to remove difficulties in customs procedures for firms, such as the working teams in charge of supporting enterprises 24/7 and hotline phone numbers at customs branches. In addition, the department has effectively implemented the performance method in which each customs officer performs the duties while supporting enterprises in customs procedures.

Mr Trong Thanh Hoa, Head of the Import-Export Business Department of Thanh Hoa Co., Ltd, highly appreciates customs officers' working attitude, contact and behaviour in guiding, consulting and implementing customs procedures. Especially, Customs procedures and policies have been publicized at the Customs office. In addition, simplifying Customs procedures has facilitated enterprises importing and exporting goods, reducing time and cost for enterprises.

The two examples have shown that Customs has gathered feedback from enterprises in completing legal documents and instructions for firms. For example, during gathering comments on the draft Circular replacing circulars on inspection and verification of the origin of imports and exports, the General Department has to get opinions from enterprises, ministries, sectors and local governments and agencies to perfect the Circular.

At the dialogue conference "Removing difficulties for enterprises in import and export activities" jointly held by the Vietnam Chamber of Commerce and Industry (VCCI) and the General Department of Viet Nam Customs in coordination with the People's Committees of four provinces of Hai Phong, Hai Duong, Hung Yen and Quang Ninh with the support of the United States Agency for International Development (USAID), VCCI's Vice President Hoang Quang Phong said that the Government, ministries and sectors have made great efforts to simplify import and export procedures, enhanced transparency in trade policies, and issued mechanisms to solve difficulties and problems of enterprises.

VCCI recognized efforts in customs reform, modernization, and trade facilitation. The notable achievements of the Customs sector include the implementation of the National Single Window and the ASEAN Single Window; the application of information technology in customs clearance, post-clearance audit and customs supervision; implementation of risk management principles in assessing compliance with specialized laws and step by step making transparency in commercial information.

Ms Bui Kim Thuy, Senior Representative of the US-ASEAN Business Council in Vietnam (USABC), many businesses highly appreciated the operation by the drafting board and the General Department of Vietnam Customs in consulting relevant agencies to perfect the draft with provisions towards trade facilitation. As a result, many inappropriate regulations have been replaced by appropriate regulations in line with international commitments, especially with free trade agreements acceded by Vietnam and ASEAN.

By Ngoc Linh/Ngoc Loan

Related News

State-owned commercial banking sector performs optimistic growth, but more capital in need

State-owned commercial banking sector performs optimistic growth, but more capital in need

VCN - According to the report sent to the National Assembly before the 8th Session of the Government on investment, management and use of state capital in enterprises nationwide in 2023, the business performance of the state-owned commercial banking sector achieved positive growth.
Kien Giang Customs’ revenue reaches over 190% of target

Kien Giang Customs’ revenue reaches over 190% of target

VCN – As of October 15, Kien Giang Customs Department collected VND 116.34 billion, reaching 193.89% of the target, the department reports.

Latest News

3 items have a big impact on the budget revenue of Ho Chi Minh City Customs

3 items have a big impact on the budget revenue of Ho Chi Minh City Customs

VCN - Automobiles, petroleum, and steel are three items that account for nearly 35% of the total state budget revenue of Ho Chi Minh City Customs Department. Therefore, fluctuations in these revenue sources will greatly impact the state budget revenue of the entire Department.
Quang Ninh Customs collects 85.75% of the budget revenue through the seaport area

Quang Ninh Customs collects 85.75% of the budget revenue through the seaport area

VCN - In the first 9 months of 2024, Quang Ninh Customs Department collected VND 13,885.23 billion in revenue collection, reaching 111.08% of the assigned estimate (VND 12,500 billion), reaching 106.81% of the target assigned by Quang Ninh province (VND 13,000 billion), an increase of 8.67% over the same period in 2023
Regulating goods across Huu Nghi International Border Gate during peak times

Regulating goods across Huu Nghi International Border Gate during peak times

VCN – In order to reduce the pressure on customs clearance of import and export goods for the international border gate pair during peak times, the management agency of Lang Son (Vietnam) has just discussed with the management authority of Pingxiang (China) to strengthen coordination in regulating the means of transporting goods of enterprises on both sides.
Quang Ninh Customs seeks solutions to promote import and export

Quang Ninh Customs seeks solutions to promote import and export

VCN - Quang Ninh Customs Department has made efforts to synchronously deploy solutions to accompany, support and resolve difficulties for businesses, contributing to improving import and export activities through the area.

More News

Businesses get a fair hearing under Customs

Businesses get a fair hearing under Customs' new 'three no' rule

VCN - The General Department of Vietnam Customs requires units to implement the 3 no principles: "don't say no, don't say difficult, and don't say yes but don't do it" when businesses have recommendations and proposals.
Khanh Hoa Customs reaches revenue target 1 quarter early

Khanh Hoa Customs reaches revenue target 1 quarter early

VCN - Many key import items increased sharply, along with efforts in trade facilitation, tax debt collection, so in just 9 months of 2024, Khanh Hoa Customs Department completed the state budget revenue target.
WCO Permanent Technical Committee Meeting in Belgium: The managerial mark of the Vietnamese customs representative

WCO Permanent Technical Committee Meeting in Belgium: The managerial mark of the Vietnamese customs representative

VCN - For 3 days (from 23-25/10/2024), at the headquarters of the World Customs Organization (WCO) in Brussels (Belgium), the 245th/246th meeting of the Permanent Technical Committee (PTC) was successfully held under the chairmanship of Ms. Nguyen Thi Vinh Hoai, Counselor, Embassy of Vietnam in Belgium, representative of Vietnam Customs, Chairwoman of PTC.
Revise regulations on implementing administrative procedures under the National Single Window

Revise regulations on implementing administrative procedures under the National Single Window

VCN - On October 29, 2024, Deputy Director General of the General Department of Vietnam Customs Au Anh Tuan chaired a meeting to discuss, exchange and develop a plan to amend Decree 85/2019/ND-CP regulating the implementation of administrative procedures under the National Single Window, ASEAN Single Window and specialized inspection of imports and exports.
Launch of the “Proud of 80 years of construction and development of Vietnam Customs” contest

Launch of the “Proud of 80 years of construction and development of Vietnam Customs” contest

VCN - Towards the 80th anniversary of Vietnam Customs' tradition (September 10, 1945 - September 10, 2025), the General Department of Vietnam Customs (GDVC) launches the “Proud of 80 years of construction and development of Vietnam Customs” contest.
Cat Lai Port sees over 1,000 export shipments cleared by customs each day

Cat Lai Port sees over 1,000 export shipments cleared by customs each day

VCN - The volume of goods exported through Cat Lai port is showing signs of increasing sharply in the last months of 2024.
Quang Ninh Customs: Innovation in developing Customs-Business partnership

Quang Ninh Customs: Innovation in developing Customs-Business partnership

VCN - Quang Ninh Customs Department is determined to improve the quality of Customs-Business partnership, with practical actions in supporting and accompanying businesses.
Nine Customs brokers may be suspended from operations

Nine Customs brokers may be suspended from operations

VCN – HCM City Customs Department has announced that nine HCM City-based customs brokers may be suspended from operations because they have not reported their operations for three consecutive periods.
HCM City Customs held a dialogue and supported on training FDI enterprises

HCM City Customs held a dialogue and supported on training FDI enterprises

VCN - In order to improve the effectiveness of cooperation and support for foreign direct investment (FDI) enterprises, the HCM City Customs Department has proactively coordinated with business associations to organize dialogue conferences and in-depth training programs on import-export regulations, customs procedures, and solutions to help enterprises overcome legal challenges during their operations in Vietnam.
Read More

Your care

Latest Most read
3 items have a big impact on the budget revenue of Ho Chi Minh City Customs

3 items have a big impact on the budget revenue of Ho Chi Minh City Customs

VCN - Automobiles, petroleum, and steel are three items that account for nearly 35% of the total state budget revenue of Ho Chi Minh City Customs Department. Therefore, fluctuations in these revenue sources will greatly impact the state budget revenue of
Quang Ninh Customs collects 85.75% of the budget revenue through the seaport area

Quang Ninh Customs collects 85.75% of the budget revenue through the seaport area

In the first 9 months of 2024, Quang Ninh Customs Department collected VND 13,885.23 billion in revenue collection
Regulating goods across Huu Nghi International Border Gate during peak times

Regulating goods across Huu Nghi International Border Gate during peak times

VCN - Huu Nghi - Huu Nghi Quan International Border Gate pair, as an important traffic route connecting the two countries, with a large volume of trade, plays an active role in promoting economic development of both sides.
Kien Giang Customs’ revenue reaches over 190% of target

Kien Giang Customs’ revenue reaches over 190% of target

VCN - As of October 15, Kien Giang Customs Department processes customs procedures with total import and export turnover of over US$299 million.
Quang Ninh Customs seeks solutions to promote import and export

Quang Ninh Customs seeks solutions to promote import and export

Quang Ninh Customs Department has made efforts to synchronously deploy solutions to accompany, support and resolve difficulties for businesses, contributing to improving import and export activities through the area.
Mobile Version