Businesses get a fair hearing under Customs' new 'three no' rule

VCN - The General Department of Vietnam Customs requires units to implement the 3 no principles: "don't say no, don't say difficult, and don't say yes but don't do it" when businesses have recommendations and proposals.

In response to Notification No. 447/TB-VPCP on the conclusions of the Government Standing Office's meeting with enterprises regarding solutions to contribute to the country's socio-economic development, the General Department of Vietnam Customs has directed all units to strictly implement specific contents.

Vinh Customs officials enthusiastically guide businesses through procedures. Photo: H.Nụ
Vinh Customs officials enthusiastically guide businesses through procedures. Photo: H.Nụ

Accordingly, units are required to adhere to the "three no's" principle: "no saying no, no making things difficult, and no promising without delivering" when dealing with business proposals.

The department will continue to develop and improve the institutional and legal framework with a focus on empowering businesses and individuals, aiming for effective management and a conducive business environment.

Furthermore, efforts will be made to abolish sub-licenses, eliminate red tape, and reduce compliance costs for businesses.

The department will further decentralize authority to localities, ministries, and sectors; enhance the sense of responsibility of delegated entities; and strengthen inspection, supervision, and control of power.

Business proposals will be addressed with both short-term and long-term solutions, based on the principle of risk-sharing and mutual benefit. Commitments must be fulfilled, and tangible, quantifiable results must be achieved.

In addition, units are required to handle tasks with high determination, significant efforts, and decisive actions, following the "five clear" principle: "clear people, clear tasks, clear deadlines, clear responsibilities, and clear products and results."

Specifically, units need to intensify the organization of specialized conferences with businesses, based on their assigned territories and sectors.

By Nụ Bùi/Thanh Thuy

Related News

Bac Ninh Customs encourages customs brokerage services

Bac Ninh Customs encourages customs brokerage services

VCN - Bac Ninh Customs Department recommends supporting compliant customs brokers to approach large enterprises to have the opportunity to sign contracts and fully perform the role of customs brokers as prescribed.
WCO Permanent Technical Committee Meeting in Belgium: The managerial mark of the Vietnamese customs representative

WCO Permanent Technical Committee Meeting in Belgium: The managerial mark of the Vietnamese customs representative

VCN - For 3 days (from 23-25/10/2024), at the headquarters of the World Customs Organization (WCO) in Brussels (Belgium), the 245th/246th meeting of the Permanent Technical Committee (PTC) was successfully held under the chairmanship of Ms. Nguyen Thi Vinh Hoai, Counselor, Embassy of Vietnam in Belgium, representative of Vietnam Customs, Chairwoman of PTC.
Sharing responsibility for ensuring security and safety of the supply chain

Sharing responsibility for ensuring security and safety of the supply chain

VCN – Post - clearance audit is carried out in a planned, focused and key manner, avoiding widespread and ineffective inspections, thereby creating convenience for the business community and improving the effectiveness of state management of customs.
Quang Ninh Customs: Innovation in developing Customs-Business partnership

Quang Ninh Customs: Innovation in developing Customs-Business partnership

VCN - Quang Ninh Customs Department is determined to improve the quality of Customs-Business partnership, with practical actions in supporting and accompanying businesses.

Latest News

Ha Nam Ninh Customs embraces digital transformation in administrative procedures

Ha Nam Ninh Customs embraces digital transformation in administrative procedures

VCN - In a move to align with the General Department of Vietnam Customs' digitization strategy, Ha Nam Ninh Customs has taken significant strides to convert records and administrative processes from paper to digital format across all operational areas.
Customs sector aims for quality standards aligned with ISO 9001:2015

Customs sector aims for quality standards aligned with ISO 9001:2015

VCN - The General Department of Vietnam Customs is committed to implementing a Quality Management System in accordance with ISO 9001:2015 standards to enhance the effectiveness and efficiency of state management in customs.
Nghe An Customs surpasses challenges, achieves revenue target ahead of schedule

Nghe An Customs surpasses challenges, achieves revenue target ahead of schedule

VCN - In 2024, the Nghe An Customs Department tackled state revenue collection amid significant socio-economic challenges. Despite these hurdles, the department reached 111.07% of its assigned revenue target within the first 10 months, achieving its annual goal well ahead of time.
Dong Nai Customs: Striving to reach budget revenue early

Dong Nai Customs: Striving to reach budget revenue early

VCN - Dong Nai Customs Department is making efforts to complete the budget collection task 1 month early.

More News

Make great efforts to collect import and export taxes under impact of FTA

Make great efforts to collect import and export taxes under impact of FTA

VCN - In the context of implementing new-generation FTAs, the state revenue from import and export activities is greatly affected. Customs Magazine had an interview with Mr. Nguyen Quoc Huy, Deputy Director of the Customs Research Institute, General Department of Vietnam Customs on this issue.
FDI firms boost Mong Cai Customs revenue by over VND535 billion

FDI firms boost Mong Cai Customs revenue by over VND535 billion

VCN - Revenue from FDI enterprises reached VND 535.7 billion, accounting for nearly 30% of the total revenue implemented by Mong Cai Border Gate Customs Branch, Quang Ninh Customs Department in the first 9 months of 2024.
Dong Nai Customs: Striving to collect budget revenue early

Dong Nai Customs: Striving to collect budget revenue early

VCN - Dong Nai Customs Department is making efforts to complete the budget collection task 1 month early.
Chi Ma Customs - Border Guard forces maintain border trade

Chi Ma Customs - Border Guard forces maintain border trade

VCN – The volume of import and export goods is predicted to surge in the last months of the year. In order to ensure smooth border trade, Chi Ma Border Gate Customs Branch (Lang Son Customs Department) and Chi Ma Border Guard have implemented solutions, improve customs clearance capacity and create maximum conditions for import and export enterprises.
Binh Duong Customs removes obstacles for businesses in the import and export of industrial precursor chemicals

Binh Duong Customs removes obstacles for businesses in the import and export of industrial precursor chemicals

VCN - Not only focusing on strictly managing and supervising the import and export of industrial precursor chemicals to prevent the risk of using precursors for drug production or illegal transportation across the border, Binh Duong Customs Department has removed difficulties and obstacles, facilitating businesses in the import and export of the items.
Increase to three lanes for import and export across Kim Thanh Border Gate, Lao Cai

Increase to three lanes for import and export across Kim Thanh Border Gate, Lao Cai

VCN – The number of lanes for imports and exports at Kim Thanh International Land Border Gate, Lao Cai province, will be increased from two lanes to three lanes from November 1, 2024.
Terminate Pilot Project on Importing Medicinal Herbs across Chi Ma Border Gate

Terminate Pilot Project on Importing Medicinal Herbs across Chi Ma Border Gate

VCN - On October 30, 2024, the Government issued Resolution No. 210/NQ-CP on terminating the Pilot Project on Importing Medicinal Herbs under Resolution No. 111/NQ-CP dated September 23, 2021 of the Government on implementing the Pilot Project on Importing Medicinal Herbs across Chi Ma Bilateral Border Gate (Lang Son).
Perfecting the law on import and export tax towards exemption and reduction for the right subjects

Perfecting the law on import and export tax towards exemption and reduction for the right subjects

VCN - According to Deputy Director General of Vietnam Customs Luu Manh Tuong, there are still many issues to take full advantage of Free Trade Agreements (FTAs), including the need to perfect legal policies on import and export taxes in the direction of strict management and exemption for the right subjects.
Director of Dong Nai Customs engages monthly with enterprises

Director of Dong Nai Customs engages monthly with enterprises

VCN - On November 1, Dong Nai Customs held an online Customs-Business Dialogue Conference attended by representatives from the Taiwanese (China), Korean, Japanese, and European business associations in Vietnam, alongside 83 import-export enterprises operating in Dong Nai province.
Read More

Your care

Latest Most read
Ha Nam Ninh Customs embraces digital transformation in administrative procedures

Ha Nam Ninh Customs embraces digital transformation in administrative procedures

Ha Nam Ninh Customs has taken significant strides to convert records and administrative processes from paper to digital format across all operational areas.
Customs sector aims for quality standards aligned with ISO 9001:2015

Customs sector aims for quality standards aligned with ISO 9001:2015

The General Department of Vietnam Customs is committed to implementing a Quality Management System in accordance with ISO 9001:2015 standards
Nghe An Customs surpasses challenges, achieves revenue target ahead of schedule

Nghe An Customs surpasses challenges, achieves revenue target ahead of schedule

In 2024, the Nghe An Customs Department tackled state revenue collection amid significant socio-economic challenges.
Dong Nai Customs: Striving to reach budget revenue early

Dong Nai Customs: Striving to reach budget revenue early

VCN - Dong Nai Customs Department is making efforts to complete the budget collection task 1 month early.
Make great efforts to collect import and export taxes under impact of FTA

Make great efforts to collect import and export taxes under impact of FTA

VCN - In recent years, promoting integration into the world economy and participating in FTAs have brought many important achievements in Vietnam’s economic development.
Mobile Version