Improving criteria that have points deducted

VCN - To promote the achieved results and overcome the component criteria that have points deducted in the PAR Index 2021, the General Department of Customs requires units to continue enhancing PAR in accordance with the Government’s policy in the Master Programme on State Administration Reform for the 2021-2030 period, administration reform programs and plans of the Ministry of Finance, and the administration reform plan in 2022 of the General Department.
Eight customs departments top Index for monitoring and evaluating results of administrative reform Eight customs departments top Index for monitoring and evaluating results of administrative reform
Vietnam's budget transparency index increases nine places Vietnam's budget transparency index increases nine places
Vietnam has highest increase in tourism development index Vietnam has highest increase in tourism development index

The Director General of the General Department of Customs signed Decision 1500/QD-TCHQ on May 24, 2019, promulgating the Index for monitoring and evaluating results of administrative reform and issued Official Letter 702/TCHQ-VP on March 2, 2022 on the implementation of the PAR Index in 2021.

Accordingly, the attached and subordinate units under the General Department have self-assessed and scored the PAR Index in 2021 and reported the results to the General Department's PAR Index Appraisal Council.

On the basis of appraisal results and recommendations of the Appraisal Council, on July 22, 2022, the Director General of the General Department of Customs issued Decision 1574/QD-TCHQ on the announcement of the PAR Index in 2021 of attached and subordinate units under the General Department.

As a result, the outbreak of the Covid-19 pandemic on a large scale affected the performance of administrative reform of the units and meant the customs inspection, supervision, customs clearance, budget collection encountered many difficulties, but the results of the PAR Index in 2021 marked more positive points than those in 2020.

The highest total appraisal score was 89.5 (in 2019 and 2020 the highest score was 89), there was a unit that achieved the maximum score in component criterion 6.2.2 on disbursement rate (while in 2019, 2020 no unit achieved the maximum score on this criterion), some criteria that have points deducted in the previous year have been improved.

This shows that the PAR Index of the General Department of Customs has promoted its efficiency in boosting the performance of administrative reform of customs units.

Vung Ang Customs officers receive and handle procedures for businesses. Photo: H.Nu
Vung Ang Customs officers receive and handle procedures for businesses. Photo: H.Nu

However, the ranking results of the PAR Index in 2021 show that there are 10 criteria that have points deducted.

Thus, to promote the achieved results and overcome the component criteria that have points deducted in the PAR Index 2021, the General Department of Customs requires units to continue promoting PAR in accordance with policies of the Government, the Ministry of Finance and the General Department of Customs.

Accordingly, units need to follow the PAR Plan 2022 of their units and the component criteria of the PAR Index to achieve good results.

The General Department of Customs said that customs units should pay special attention to effectively identifying information indicators on tasks, products, leading units and coordination units, and progress of the annual plan to help the direction, administration, implementation and assessment of the results of the plan be scientific and effective.

Also according to the General Department of Customs, units need to publicize administrative procedures to receive feedback and recommendations on regulations to ensure transparency of public service activities; and receive information, feedback and recommendations on administrative procedures of individuals, organizations and enterprises according to the provisions of law.

The General Department requires units, especially the local Customs Departments to regularly publicize administrative procedures and addresses to receive complaints about administrative regulations as prescribed.

The units in charge of developing legal documents with regulations on administrative procedures are required to advise the General Department to submit to the Ministry of Finance for the announcement of administrative procedures on time under written request for the announcement at the relevant units.

Competent units are required to advise on handling administrative procedures under the jurisdiction of the General Department of Customs and provincial and municipal customs departments, especially customs branches, need to focus on solutions to speed up the progress, quality and efficiency of handling administrative procedures in compliance with the law.

Resolution 76/NQ-CP of the Government promulgating the Master Programme on State Administration Reform for the 2021-2030 period, stipulates: “Develop and integrate electronic payment applications, diversify cashless payment methods to increase access to electronic payment services widely to all people”.

Ha Tinh Customs implements six key areas of administrative reform Ha Tinh Customs implements six key areas of administrative reform

To further strengthen electronic tax collection, the Customs sector has implemented an electronic tax collection of over 97.5%. The General Department of Customs requested provincial and municipal Customs Departments to strengthen information and support for import-export businesses and closely coordinate with commercial banks to raise the electronic tax collection rate.

By Nu Bui/ Huyen Trang

Related News

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

VCN – Hai Phong Customs Department has issued Directive No. 624/CT-HQHP dated January 21, 2025 on drastically implementing solutions to facilitate trade, improve the effectiveness of state management, and strive to achieve the revenue target of 2025.
GDVC sets goal of widely disseminating Customs policies

GDVC sets goal of widely disseminating Customs policies

VCN – The General Department of Vietnam Customs (GDVC) has issued a plan to disseminate and educate the law; and support and provide information in 2025.
Hai Phong Customs strives to perform tasks from the beginning of the year

Hai Phong Customs strives to perform tasks from the beginning of the year

VCN – Hai Phong Customs Department has actively and effectively implemented solutions to accomplish tasks and achieve targets.
An Giang Customs strictly controls goods moving across the border

An Giang Customs strictly controls goods moving across the border

VCN- An Giang Customs Department implements imports and exports smoothly, strictly controls smuggling and illegal transportation of goods across the border, and arrests cases.

Latest News

Over 1,500 customs declarations processed by Hai Phong Customs during Tet

Over 1,500 customs declarations processed by Hai Phong Customs during Tet

VCN - Hai Phong Customs Department processed 1,547 customs declarations during the Tet holiday period
Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

VCN - According to the Ho Chi Minh City Customs Department, in 2024, the unit refunded VAT on goods that foreigners and oversea Vietnamese residents brought with them when leaving the country with a value of over VND1,540 billion.
3,500 customs declarations handled in Lang Son over Tet

3,500 customs declarations handled in Lang Son over Tet

VCN - During the 2025 Lunar New Year (Year of the Snake), Lang Son Customs Department processed nearly 3,500 customs declarations valued at over US$306 million.
Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday

Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday

VCN - During the 2025 Lunar New Year holiday, Hai Phong Customs Department processed 1,547 declarations.

More News

US$10.5 million in trade flows through Binh Duong Customs during Tet  During the 2025 Lunar New Year

US$10.5 million in trade flows through Binh Duong Customs during Tet During the 2025 Lunar New Year

VCN - During the 2025 Lunar New Year holiday, the Binh Duong Customs Department arranged for staff to be on duty, ensuring quick and timely customs clearance, helping import and export businesses avoid interruptions and maintaining a smooth flow of goods.
Proactive customs measures for express parcels: Tightening control over import-export goods

Proactive customs measures for express parcels: Tightening control over import-export goods

VCN - International express delivery companies are the main entities responsible for handling import and export customs procedures on behalf of the recipients. The Express Customs Branch (HCM City Customs Department) has been proactive in introducing various measures to both promote trade and maintain strict control over import and export goods
Best covers of Vietnam Customs songs: 15 winners revealed

Best covers of Vietnam Customs songs: 15 winners revealed

VCN - The Vietnam Customs Youth Union has just officially revealed the 15 victorious pieces in the "Cover Songs about Vietnam Customs 2024" contest. These 15 prizes are divided into various categories, totaling approximately 100 million Vietnamese Dong in prize money
Vietnam Customs kicks off campaign for innovation, breakthrough, and growth

Vietnam Customs kicks off campaign for innovation, breakthrough, and growth

VCN - To concentrate on leadership, guidance, and vigorous implementation of goals, targets, and tasks towards the objectives of Digital Customs and Green Customs by 2025, the General Department of Vietnam Customs has launched a competition campaign with the theme: "Innovation - Breakthrough – Development”
Hai Phong Customs implements solutions to facilitate trade

Hai Phong Customs implements solutions to facilitate trade

VCN - In 2024, trade turnover of Hai Phong Customs Department saw a sharp increase compared to 2023 to more than US$132 billion.
Vietnam Customs overhauls customs valuation management

Vietnam Customs overhauls customs valuation management

VCN - The General Department of Vietnam Customs has recently issued a decision to promulgate an action plan for the implementation of the Customs Valuation Management Reform Project up to 2030 (hereinafter referred to as the Project), which has been approved under Decision No. 167/QĐ-TCHQ dated February 10, 2023, by the Director General of Vietnam Customs.
GDVC answers questions for VBF enterprises

GDVC answers questions for VBF enterprises

VCN - The General Department of Vietnam Customs (GDVC) and the Vietnam Business Forum (VBF) jointly held a regular meeting to answer questions about customs procedures, tax policies, etc. for VBF member enterprises on January 10, 2025.
6 outstanding events of Vietnam Customs in 2024

6 outstanding events of Vietnam Customs in 2024

VCN - The General Department of Customs has just announced outstanding events in 2024, such as: successfully organizing the 33rd Meeting of the ASEAN Customs Directors-General; successfully completing the budget collection task; trade facilitation with a record trade turnover of over US$786 billion.
Da Nang Customs Department supports enterprises in developing Customs-Business partnership

Da Nang Customs Department supports enterprises in developing Customs-Business partnership

VCN – At the Conference on developing Customs-Business Partnership 2024 held by Da Nang Customs Department, Permanent Vice Chairman of the Da Nang People's Committee Ho Ky Minh highly appreciated the development of Customs-Business Partnership over the past time, bringing many practical benefits not only to businesses but also creating favorable conditions for Da Nang's goods to quickly access the international market, promoting the city's economic development.
Read More

Your care

Latest Most read
GDVC sets goal of widely disseminating Customs policies

GDVC sets goal of widely disseminating Customs policies

VCN - Additionally, the GDVC aims to unify the direction and coordination within and outside the industry on the dissemination and education of laws for customs officials; to support, and provision of information to relevant organizations and individuals.
Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

VCN - In 2025, Hai Phong Customs Department is assigned to collect the revenue target of VND72,000 billion (under Decision No. 1524/QD-TTg dated December 6, 2024 of the Prime Minister).
Over 1,500 customs declarations processed by Hai Phong Customs during Tet

Over 1,500 customs declarations processed by Hai Phong Customs during Tet

Hai Phong Customs Department processed 1,547 customs declarations during the Tet holiday period
Hai Phong Customs strives to perform tasks from the beginning of the year

Hai Phong Customs strives to perform tasks from the beginning of the year

VCN - Following Decision 19/2014/QD-TTg dated March 5, 2014 of the Prime Minister on the application of the Quality Management System under the National Standard TCVN ISO 9001:2008, Hai Phong Customs Department has issued a quality policy and quality obje
Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

VCN - According to the Ho Chi Minh City Customs Department, in 2024, the unit refunded VAT on goods that foreigners and oversea Vietnamese residents brought with them when leaving the country with a value of over VND1,540 billion.
Mobile Version