Survey and evaluate actual development of Customs-Business partnership

VCN - the Customs Reform and Modernization Board (General Department of Vietnam Customs) held a workshop to survey and evaluate the development of Customs-Business partnership and related parties (2014-2024) on July 8, at Bac Ninh Customs Department.
250 import-export businesses dialogue with Hai Phong City People's Committee 250 import-export businesses dialogue with Hai Phong City People's Committee
Bac Ninh Customs held a dialogue with over 200 import and export business Bac Ninh Customs held a dialogue with over 200 import and export business
Survey and evaluate actual development of Customs-Business partnership
The workshop. Photo: Q.H

About 20 enterprises operating import and export activities in Bac Ninh, Bac Giang and Thai Nguyen managed by Bac Ninh Customs Department have participated in the survey.

At the workshop, representatives of the Customs Reform and Modernization Board shared with businesses the content that the Customs has deployed to develop the Customs-Business partnership and considered a key and regular task performed at three levels of General Department, Department and Branch.

The Customs industry always takes the people and business-centric approach, promotes creativity, strives to overcome difficulties, and facilitate import and export activities. The Customs considers the level of satisfaction of businesses as a measure of quality and work efficiency, and businesses as reliable partners to balance management and service goals, creating favorable conditions for the business community to access support measures from the Customs, thereby raising businesses' awareness of compliance with the law and enhancing their responsibility of Customs officials in performing public duties.

After 10-year implementation, the development of Customs-Business partnership (since the promulgation of the first Decision on guiding the development of Customs-Business partnership and related parties under Decision 1005/QD-TCHQ dated March 31, 2014, now replaced by Decision 2736/QD-TCHQ dated September 19, 2018), the development of Customs-Business partnership has been implemented effectively, brought positive results and received attention and supported within the Customs and been highly appreciated by the business community and relevant parties.

The workshop opens an opportunity for the Customs and the business community to look back on the 10-year implementation to record achievement and review existing limitations in developing the Customs-Business partnership.

Survey and evaluate actual development of Customs-Business partnership
Businesses scan QR Codes to conduct a satisfaction survey with Customs’ public service performance. Photo: Q.H

At the workshop, the working group recorded 17 comments from participating businesses.

Most businesses appreciate the support and information exchange activities by the General Department of Vietnam Customs, Bac Ninh Customs Department and customs branches.

Bac Ninh Customs Department creates dialogue and interaction channels between the Customs and businesses to help them easily access information from the Customs.

Many businesses hope that the Customs will organize consultation sessions related to commodity policies...

After being guided by the working group, businesses scanned the QR Code to conduct a satisfaction survey with the support activities of the Bac Ninh Customs Department in developing the Customs-Business partnership.

After finishing the survey at Bac Ninh Customs Department, working groups of the General Department of Vietnam Customs will conduct surveys at Customs Departments of Hanoi, Hai Phong, Lang Son, Quang Ninh, Binh Duong, Ho Chi Minh City.

The General Department of Vietnam Customs implements surveys and actual assessment aims to to serve the Conference summarizing 10-year development of Customs-Business partnership and related parties, which is expected to take place in early September 2024.

By Quang Hung/Hoang Loan

Related News

Quang Tri Customs launches business support initiatives

Quang Tri Customs launches business support initiatives

VCN - Quang Tri Customs considers the business community as partners, continuing to facilitate import-export, immigration, investment and tourism activities in the area.
Consulting on customs control for e-commerce imports and exports

Consulting on customs control for e-commerce imports and exports

VCN- The General Department of Vietnam Customs (GDVC) consults widely on the draft Decree regulating customs control for e-commerce imports and exports.
Customs administrations coordinate to seize nearly 20,000 endangered wildlife

Customs administrations coordinate to seize nearly 20,000 endangered wildlife

VCN – About 20,000 live animals, all endangered or protected species, have been seized in a global operation against wildlife and forestry trafficking networks, jointly coordinated by the World Customs Organization (WCO) and INTERPOL.
Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion

VCN – Hai Phong Customs Department has issued Directive No. 624/CT-HQHP dated January 21, 2025 on drastically implementing solutions to facilitate trade, improve the effectiveness of state management, and strive to achieve the revenue target of 2025.
Comment

Latest News

Vietnam Customs forms implementation task force on developing customs procedures

Vietnam Customs forms implementation task force on developing customs procedures

VCN - Decision 135/QD-TCHQ, recently issued by the General Department of Vietnam Customs, establishes a task force to develop and implement new customs procedures. The task force will be headed by Deputy Director General Au Anh Tuan.
Hai Phong Customs’ revenue rises about VND 1,000 billion

Hai Phong Customs’ revenue rises about VND 1,000 billion

VCN- In the first month of the year, Hai Phong Customs' revenue increased by nearly VND1,000 billion.
Administrative reform: Khanh Hoa Customs delivers impressive results

Administrative reform: Khanh Hoa Customs delivers impressive results

VCN - The Khanh Hoa Customs Department achieved a "good" ranking among the six vertical agencies in Khanh Hoa Province, with an administrative reform index of 91.28%.
Over 1,500 customs declarations processed by Hai Phong Customs during Tet

Over 1,500 customs declarations processed by Hai Phong Customs during Tet

VCN - Hai Phong Customs Department processed 1,547 customs declarations during the Tet holiday period

More News

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit

VCN - According to the Ho Chi Minh City Customs Department, in 2024, the unit refunded VAT on goods that foreigners and oversea Vietnamese residents brought with them when leaving the country with a value of over VND1,540 billion.
3,500 customs declarations handled in Lang Son over Tet

3,500 customs declarations handled in Lang Son over Tet

VCN - During the 2025 Lunar New Year (Year of the Snake), Lang Son Customs Department processed nearly 3,500 customs declarations valued at over US$306 million.
Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday

Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday

VCN - During the 2025 Lunar New Year holiday, Hai Phong Customs Department processed 1,547 declarations.
US$10.5 million in trade flows through Binh Duong Customs during Tet  During the 2025 Lunar New Year

US$10.5 million in trade flows through Binh Duong Customs during Tet During the 2025 Lunar New Year

VCN - During the 2025 Lunar New Year holiday, the Binh Duong Customs Department arranged for staff to be on duty, ensuring quick and timely customs clearance, helping import and export businesses avoid interruptions and maintaining a smooth flow of goods.
Proactive customs measures for express parcels: Tightening control over import-export goods

Proactive customs measures for express parcels: Tightening control over import-export goods

VCN - International express delivery companies are the main entities responsible for handling import and export customs procedures on behalf of the recipients. The Express Customs Branch (HCM City Customs Department) has been proactive in introducing various measures to both promote trade and maintain strict control over import and export goods
Best covers of Vietnam Customs songs: 15 winners revealed

Best covers of Vietnam Customs songs: 15 winners revealed

VCN - The Vietnam Customs Youth Union has just officially revealed the 15 victorious pieces in the "Cover Songs about Vietnam Customs 2024" contest. These 15 prizes are divided into various categories, totaling approximately 100 million Vietnamese Dong in prize money
Vietnam Customs kicks off campaign for innovation, breakthrough, and growth

Vietnam Customs kicks off campaign for innovation, breakthrough, and growth

VCN - To concentrate on leadership, guidance, and vigorous implementation of goals, targets, and tasks towards the objectives of Digital Customs and Green Customs by 2025, the General Department of Vietnam Customs has launched a competition campaign with the theme: "Innovation - Breakthrough – Development”
Researching and proposing amendments to 2014 Customs Law to meet the requirements of innovation

Researching and proposing amendments to 2014 Customs Law to meet the requirements of innovation

VCN - After 10 years of implementation, the Customs Law has been effective in reforming administrative procedures and protecting national sovereignty. However, in the context of innovation requirements, it is necessary to continue reforming specialized inspections and focusing on digital transformation.
Hai Phong Customs implements solutions to facilitate trade

Hai Phong Customs implements solutions to facilitate trade

VCN - In 2024, trade turnover of Hai Phong Customs Department saw a sharp increase compared to 2023 to more than US$132 billion.
Read More

Your care

The system has not recorded your reading habits.

Please Login/Register so that the system can provide articles according to your reading needs.

Latest Most read
Vietnam Customs forms implementation task force on developing customs procedures

Vietnam Customs forms implementation task force on developing customs procedures

Decision 135/QD-TCHQ, recently issued by the General Department of Vietnam Customs, establishes a task force to develop and implement new customs procedures.
Quang Tri Customs launches business support initiatives

Quang Tri Customs launches business support initiatives

Quang Tri Customs considers the business community as partners, continuing to facilitate import-export, immigration, investment and tourism activities in the area.
Hai Phong Customs’ revenue rises about VND 1,000 billion

Hai Phong Customs’ revenue rises about VND 1,000 billion

VCN - Notably, the revenue in January increased by VND 883 billion (or 16.7%) compared to the same period in 2024.
Administrative reform: Khanh Hoa Customs delivers impressive results

Administrative reform: Khanh Hoa Customs delivers impressive results

The Khanh Hoa Customs Department achieved a "good" ranking among the six vertical agencies in Khanh Hoa Province, with an administrative reform index of 91.28%.
GDVC sets goal of widely disseminating Customs policies

GDVC sets goal of widely disseminating Customs policies

VCN - Additionally, the GDVC aims to unify the direction and coordination within and outside the industry on the dissemination and education of laws for customs officials; to support, and provision of information to relevant organizations and individuals.
Mobile Version