Ho Chi Minh City Customs has a dialogue with more than 50 shipping lines, shipping agents
![]() |
Leaders of Ho Chi Minh City Customs Department have a dialogue and exchange with shipping lines. Photo: T.H |
First time holding a symposium
Deputy Director of Ho Chi Minh City Customs Department Nguyen Huu Nghiep said that through working sessions and dialogue conferences, Ho Chi Minh City Customs Department has met and discussed with shipping lines, shipping agents but this is the first time, the unit organizes thematic dialogue conference with shipping lines and shipping agents.
According to Mr. Nguyen Huu Nghiep, in the past, especially in the years of the Covid-19 pandemic, there was a time when fuel prices were high, but shipping lines still arranged import and export goods smoothly.
In 2023, following the direction of the Ministry of Finance, the General Department of Customs, the Ho Chi Minh City Customs Department continues to implement many solutions to support businesses, including shipping lines, and shipping agents.
At this symposium, the Ho Chi Minh City Customs Department spent a lot of time discussing and instructing shipping lines and shipping agents on the regulations implemented in practice, and at the same time paying attention to many related contents of transporting import and export goods, declaring the manifest of shipping lines through the national single-window system; regulations on import and transportation of scrap; transporting hazardous waste; transporting hazardous waste across borders, etc.
At the same time, sharing and exchanging problematic contents for the two sides to accompany in implementation, creating the most favorable conditions for shipping lines, and shipping agents.
Mr. Vuong Tuan Nam, Head of Supervision and Control Department - Ho Chi Minh City Customs Department said, from the perspective of the Customs agency, the coordination with shipping lines and shipping agents is very good, such as declarations on the electronic system; handling backlogged goods at the request of the customs authority.
Telling businesses about the status of manifest declaration, Deputy Director of the Saigon port area 3 Customs Branch Le Chien Thang gave a lot of information on specific regulations on amending and supplementing ship documents. In recent years, the implementation of this regulation has faced many obstacles and has not met the practical requirements of enterprises.
“In the past, some businesses want to hide the identity of the shipper, so they want to change the name of the shipper. However, according to regulations, the law only allows to change of the name of the consignee and the port of discharge and does not stipulate the change of the name of the consignor, so the Customs authority refuses in these cases,” Mr. Le Chien Thang noted.
Set up a mailbox to receive business documents
At the conference, enterprises' problems focused on the content of declaration, amendment and supplementation of the dossiers of ships on exit.
Some businesses believe that the additional declaration of digital information for exporting and importing ships, and enterprises with electronic records on the national single-window system, however, the decree stipulates that documents must be submitted to prove and explain the documents.
Meanwhile, Khanh Hoi port is in the process of converting functions, protecting the port from allowing businesses to drive into the port, causing businesses to walk a long distance from the port gate to the workplace of the port supervision Customs, making businesses spend a lot of time and costs for submitting paper documents.
Answering enterprises' problems, the declaration of amendments and supplements to the dossiers of ships on exit shall be made according to Article 67 of Decree 08 and Decree 59. Accordingly, the cargo declaration: Declaration of amendments within 24 hours from the time ships exit; Other dossiers: Revised declaration before the time ships exit; submit to the customs office the documents explaining and proving.
The Customs authorities noted that these decrees do not specify documents to prove and explain; do not specify the form of submission. The National Single Window does not have the function of attaching documents to prove the amended declaration. It is recommended that the shipping line submit documents proving the amended declaration in person or by post.
Sharing and noting the problems arising from shipping lines, and shipping agents, Deputy Director General Nguyen Huu Nghiep said that Customs authorities and businesses strictly implement the content of the decree in the spirit of law compliance.
Enterprises' problems must be solved, in the immediate future, the Customs Supervision and Control Department shall coordinate with the Saigon port area 3 Customs Sub-Department to consider and receive the enterprise's explanation documents via email to Customs.
At the same time, Ho Chi Minh City Customs Department acknowledges the opinions of shipping lines and will propose the General Department of Customs upgrade the Single Window System or the online public service system to allow the submission of documents proving the revised declaration on the system. In the long run, with the problems in the decree, businesses and Customs together make recommendations to amend and supplement accordingly.
At the conference, leaders of Ho Chi Minh City Customs Department exchanged and provided guidance on handling backlogged goods for shipping lines, shipping agents, etc.
Related News

Ho Chi Minh City Customs: Satisfactorily resolving problems for Japanese businesses
11:07 | 23/12/2024 Customs

Answering many questions from businesses at dialogue conference on tax and customs policies
10:01 | 17/12/2024 Finance

Ministry of Finance stands by enterprises and citizens
15:30 | 13/12/2024 Finance

Ho Chi Minh City Customs: Timely detection of many cases of false declaration in import documents
13:42 | 03/12/2024 Anti-Smuggling
Latest News

Vietnam Customs forms implementation task force on developing customs procedures
16:29 | 15/02/2025 Customs

Quang Tri Customs launches business support initiatives
16:29 | 15/02/2025 Customs

Hai Phong Customs’ revenue rises about VND 1,000 billion
14:52 | 14/02/2025 Customs

Administrative reform: Khanh Hoa Customs delivers impressive results
14:52 | 14/02/2025 Customs
More News

GDVC sets goal of widely disseminating Customs policies
07:49 | 12/02/2025 Customs

Hai Phong Customs sets out 15 tasks to achieve the revenue target of VND 72,000 billion
10:12 | 11/02/2025 Customs

Over 1,500 customs declarations processed by Hai Phong Customs during Tet
14:36 | 10/02/2025 Customs

Hai Phong Customs strives to perform tasks from the beginning of the year
08:45 | 09/02/2025 Customs

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit
10:01 | 07/02/2025 Customs

3,500 customs declarations handled in Lang Son over Tet
09:57 | 06/02/2025 Customs

Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday
14:09 | 05/02/2025 Customs

US$10.5 million in trade flows through Binh Duong Customs during Tet During the 2025 Lunar New Year
14:08 | 05/02/2025 Customs

Proactive customs measures for express parcels: Tightening control over import-export goods
22:09 | 27/01/2025 Customs
Your care

Vietnam Customs forms implementation task force on developing customs procedures
16:29 | 15/02/2025 Customs

Quang Tri Customs launches business support initiatives
16:29 | 15/02/2025 Customs

Hai Phong Customs’ revenue rises about VND 1,000 billion
14:52 | 14/02/2025 Customs

Administrative reform: Khanh Hoa Customs delivers impressive results
14:52 | 14/02/2025 Customs

GDVC sets goal of widely disseminating Customs policies
07:49 | 12/02/2025 Customs