Customs concentrates on communication, dissemination and legal support for enterprises

VCN – According to the regulation on communication, dissemination and legal support for customs declarants and enterprises in customs, the Customs authority will disseminate information through 11 different forms.

The Regulation on communication, dissemination and legal support for customs declarants and enterprises in the field of customs has just been promulgated by the General Department of Vietnam Customs with the aim of providing adequate and timely legal information, especially legal documents to customs officers; customs declarants, taxpayers, organizations and individuals with rights and obligations related to import and export activities, goods in transit, entry and exit, transit of means of transport to capture and implement; associate law dissemination with the development of legal documents.

The promulgation of regulations by the Customs sector is to help customs declarants and enterprises grasp the provisions of the customs law, tax law and relevant laws; create favorable conditions to improve self-discipline to comply and fully exercise their rights and obligations.

The Regulation also unifies and standardizes the communication, dissemination and legal support for customs declarants and enterprises in order to gradually improve the quality and effectiveness of this work at units in the customs industry.

The Customs sector will organize the dissemination, communication and supply of information on customs laws, tax laws and related laws to organizations and individuals with rights and obligations related to import and export activities, transit of goods, entry and exit, and transit of means of transport.

In order to achieve good results, the General Department of Vietnam Customs has set a requirement that the communication, legal dissemination and legal support for customs declarants and enterprises must be proactively implemented by units in the sector or as planned, with a scale and system, consistent from the General Department level to the Department level, branches and the equivalent.

Ninh Binh Customs officer (Ha Nam Ninh Customs Department) instructs business to carry out customs procedures. Photo: H.Nụ
Ninh Binh Customs officer (Ha Nam Ninh Customs Department) instructs business to carry out customs procedures. Photo: H.Nụ

In addition, the communication and legal dissemination and legal support for customs declarants and enterprises must meet the requirements of publicity and transparency, and provide full legal provisions on customs, taxes and related laws relating to customs officers, declarants and enterprises to perform, closely follow the key tasks of the Customs sector.

Equipment for communication must be adequate and synchronous at all customs levels to facilitate communication.

At the same time, customs officers performing the communication task must have a firm grasp of customs laws, tax laws, customs procedures, import and export operations, transit of goods, means of transport on entry and exit and other relevant regulations; having good communication skills, presentation skills and a high sense of responsibility for the assigned task.

In particular, when interacting with customs declarants and enterprises, Customs officers must wear uniforms in accordance with regulations, have a polite, respectful attitude and be ready to support customs declarants and businesses.

The General Department of Vietnam Customs also requires units to publicize the hotline number of the General Department on the website of the provincial/municipal Customs Department and post it at the location carrying out customs procedures.

According to the regulations, the whole sector will carry out communication in 11 forms: by document; directly at the Customs office; by phone; at the headquarters of the customs declarant or the enterprise; through organizing conferences, seminars, training sessions and consultations; dialogue; publish on the website of the Customs authority; through the press; distribution of leaflets and publications; investigating and surveying the demand for communication, law dissemination and legal support for customs declarants, enterprises and other forms.

For the dissemination of legal documents on customs, to enhance the responsibilities of the units, the General Department of Vietnam Customs requires, the legal document must be dissmeninated from the stage of consultation to the date of issuance. At the same time, facilitating Customs officers of the whole sector, and customs declarants to easily access the content of the document, the additional draft stipulates the responsibilities of the unit in charge of drafting the legal regulations.

Accordingly, for the draft document that is in the process of being drafted and sent for comments, the units shall compile documents to introduce the new content of the draft document, write analytical articles, and conduct in-depth research to publish on Customs News, the website of the General Department of Vietnam Customs, other newspapers and magazines.

For promulgated legal documents, the customs authority shall draft and publish an outline to introduce new content; conduct online lectures, and introduce new content of documents on the website of the General Department of Vietnam Customs, Customs News.

For the promulgated legal documents related to the field of customs, the drafting units introduce new contents related to the customs field, and publish the outline to introduce the new content of the document published on the website of the General Department of Vietnam Customs, Customs News.

At the same time, the General Department of Vietnam Customs requires units to strengthen IT application in law dissemination, organize conferences, seminars and training sessions online in case it is impossible to organize face-to-face meetings; online lectures and organise online contests. Livestreaming the programme of business dialogue conferences on the website of the Customs authority or coordinate with local press agencies, television stations, and electronic portals to live broadcast of the conference on local media channels.

Notably, the units need to step up the communication activities during the implementation of Law Day of the Socialist Republic of Vietnam, Finance Law Day and Customs Law Day. In particular, following the annual plan to organize Law Day of the Socialist Republic of Vietnam and Finance Law Day.

Particularly for Customs Law Day, the units need to take the traditional Customs day (September 10) every year as Customs Law Day to organize key activities on law dissemination.

By Nụ Bùi/Thanh Thuy

Related News

Several real estate businesses were forced to pay taxes

Several real estate businesses were forced to pay taxes

VCN - Many real estate businesses with tens of billions of VND in tax debt have been forced by the Customs authority to stop customs procedures at the request of the Tax authority.
Promote legal support for businesses

Promote legal support for businesses

VCN – The Ministry of Finance (MoF) has issued Decision No.124/QD-BTC on legal support plan for small and medium-sized enterprises (SMEs) in 2024.
Ho Chi Minh City Customs focuses on developing partnerships with businesses

Ho Chi Minh City Customs focuses on developing partnerships with businesses

VCN - Ho Chi Minh City Customs Department has implemented many activities to focus on developing partnerships with businesses and supporting businesses to comply well with customs laws.
Actively conduct customs reform  and support businesses in enforcing customs laws

Actively conduct customs reform and support businesses in enforcing customs laws

VCN - Solutions to reform, modernize and remove difficulties and obstacles in the customs clearance of goods by the Customs agency, have contributed to promoting the business growth.

Latest News

HCM Customs strives to achieve high revenue target in 2024

HCM Customs strives to achieve high revenue target in 2024

VCN – The volume of imports and exports cleared across HCM City Port in the first month of the year has improved, helping state revenue increase. HCM City Customs Department expects to achieve high revenue in 2024.
Ministry of Agriculture cuts more than 80 commodity streams subject to specialized inspection

Ministry of Agriculture cuts more than 80 commodity streams subject to specialized inspection

VCN - The Ministry of Agriculture and Rural Development has issued a Table of HS codes for the list goods under the state management of the Ministry of Agriculture and Rural Development and the list of exported and imported goods subject to specialized inspection in the field of agriculture and rural development.
Hai Phong Customs: Three key contents in Customs-Business partnership

Hai Phong Customs: Three key contents in Customs-Business partnership

VCN - Hai Phong Customs Department has just issued a Plan for Customs-Business partnership and stakeholder development.
Ha Nam Ninh Customs sets five goals for quality policy 2024

Ha Nam Ninh Customs sets five goals for quality policy 2024

VCN - With the motto: "Solidarity - Discipline - Creativity - Integrity - Professionalism - Modernity", Ha Nam Ninh Customs Department sets 5 goals to implement quality policy in task performance.

More News

Quang Ninh Customs: Many activities to develop Customs-Business partnership

Quang Ninh Customs: Many activities to develop Customs-Business partnership

VCN - Developing the Customs-Enterprises (DN) partnership continues to be identified by the Quang Ninh Customs Department as one of the key tasks to be implemented in 2024.
General Department of Vietnam Customs listens and answers problems for FDI enterprises

General Department of Vietnam Customs listens and answers problems for FDI enterprises

VCN - On February 28, General Department of Vietnam Customs held a regular meeting with the Vietnam Business Forum (VBF) Alliance.
The Customs sector implements 8 key tasks following Directive No. 06

The Customs sector implements 8 key tasks following Directive No. 06

VCN - Under Directive No. 06/CT-TTg dated February 15, 2024 of the Prime Minister on urging the implementation of key tasks after Tet holiday 2024, General Department of Vietnam Customs requested the head of affiliated units to deploy 8 key tasks to complete assigned tasks.
An Giang Customs focuses on facilitating and controlling specialized exports

An Giang Customs focuses on facilitating and controlling specialized exports

VCN – In charging the management area with a length of border line is nearly 100km and processing many specialized imports and exports, An Giang Customs Department has deployed many solutions to facilitate and control these items.
Customs always accompanies Korean businesses

Customs always accompanies Korean businesses

VCN - Before the dialogue conference between the Ministry of Finance and Korean businesses on tax and customs policies and administrative procedures in 2023-2024 taking place on February 29 in Hanoi, Customs Magazine had an interview with Ms. Tran Thi Thuy Hoa (photo), Deputy Director of the Legal Department, General Department of Customs, on the coordination and exchange of information on legal policies and support of the Customs agency with the Korean businesses that have been investing and will invest in Vietnam.
Hanoi Customs connects data to ensure customs clearance and management requirements

Hanoi Customs connects data to ensure customs clearance and management requirements

VCN - Hanoi Customs always proactively monitors and promptly handles problems of businesses, especially problems with automobile imports, stopping goods passing through surveillance and screening areas.
Customs strives to expand utilities in e-tax payment

Customs strives to expand utilities in e-tax payment

VCN - To expand state budget payment methods to increase utilities in e-tax payment, the General Department of Customs has developed and collected comments on the draft Circular guiding electronic transactions in guaranty of revenue of tax, late payment interests, fine, fees, charges and other revenues for imports and exports, transited goods, vehicles on entry, exit and in transit.
Bac Ninh Customs focuses on developing Customs-Business Partnership

Bac Ninh Customs focuses on developing Customs-Business Partnership

VCN – In the first days of Lunar New Year 2024, the working team of Bac Ninh Customs Department has a working session to share and remove difficulties for enterprises, further improving customs control in the locality as well as developing Customs-Business Partnership.
Thai Nguyen Customs promotes investment attraction to the province

Thai Nguyen Customs promotes investment attraction to the province

VCN - After three years of putting the first factory into operation in 2021 in Yen Binh Industrial Park, Thai Nguyen, Trina Solar Group has just been granted an Investment Registration Certificate for a new factory in Thai Nguyen province to increase the total investment poured into the locality to about US$ 1 billion.
Read More

Your care

Latest Most read
HCM Customs strives to achieve high revenue target in 2024

HCM Customs strives to achieve high revenue target in 2024

VCN - As recorded by Customs News, the volume of imports and exports across major seaports in HCM City in the first month of 2024 has improved compared to previous times, especially export goods.
Ministry of Agriculture cuts more than 80 commodity streams subject to specialized inspection

Ministry of Agriculture cuts more than 80 commodity streams subject to specialized inspection

VCN - The Ministry of Agriculture and Rural Development has issued a Table of HS codes for the list goods under the state management of the Ministry of Agriculture and Rural Development and the list of exported and imported goods subject to specialized in
Hai Phong Customs: Three key contents in Customs-Business partnership

Hai Phong Customs: Three key contents in Customs-Business partnership

Hai Phong Customs Department has just issued a Plan for Customs-Business partnership and stakeholder development.
Ha Nam Ninh Customs sets five goals for quality policy 2024

Ha Nam Ninh Customs sets five goals for quality policy 2024

With the motto: "Solidarity - Discipline - Creativity - Integrity - Professionalism - Modernity", Ha Nam Ninh Customs Department sets 5 goals to implement quality policy in task performance.
Quang Ninh Customs: Many activities to develop Customs-Business partnership

Quang Ninh Customs: Many activities to develop Customs-Business partnership

VCN - In 2024, the development of Customs-Enterprise partnership has been selected by Quang Ninh Customs Department as one of the key tasks to be implemented in the 2024 Key Work Program; Plan for Reform, Development and Modernization of Quang Ninh Custom
Mobile Version