Creativity in developing Customs-Business partnerships

VCN- Creativity in developing Customs-Business partnerships and positive results in revenue collection are some of the remarkable achievements of Mong Cai Customs Branch (Quang Ninh Customs Department).  
creativity in developing customs business partnerships Ha Tinh Customs: Dialogues on Tax and Customs policies with 250 enterprises
creativity in developing customs business partnerships Ba Ria – Vung Tau Customs: Actively supporting enterprises for nursing revenue sources
creativity in developing customs business partnerships Many innovations in developing Customs - Business partnerships
creativity in developing customs business partnerships
The centralized customs procedure and management model has been implemented at Mong Cai Customs Department. Photo: Q.H

Interaction with businesses

The General Department of Vietnam Customs has issued documents guiding the development of Customs-business partnerships, and almost all Customs units have supported and answered questions frombusinesses at their offices, businesses’ offices or via email, phone and websites of customs departments. However, as of yet, there are no tools to manage and develop customs-business partnerships, which permit to record, analyze and assess feedback, satisfaction of businesses and receive and completely remove difficulties and obstacles, thereby promoting in-depth and practical partnerships.

For three consecutive years, Mong Cai Border Gate Customs Branch has been top of leading unitsin the Department and District Competitiveness Index (CDCI) of Quang Ninh Customs Department. Especially, in 2019,the Branch topped in the CDCI.

Customs officers of Mong Cai Customs Branch have concretized the idea of an effective management tool for Customs-Business partnerships by building and putting into operation the Customs-Business partnerships management system since June 2019.

The system includes two subsystems: the subsystem for Customs authorities and the subsystem for businesses that are built on the web platform(www.haiquandoanhnghiepqni.vn) to allow uniform and complete management of the entire database (including tax code, address, email, date of establishment, name, date of birth, phone, email, fanpage of the director, heads of departments, import-export staff, customs management unit, customs unit opening the declaration, the level of satisfaction of businesses through the annualCDCI assessment).

The system allows therecording of the entire process of supporting, interacting and removing difficulties of the Customs authority with each business and the satisfaction level of each business for the service quality of the Customs authority. Accordingly, all databaseson businesses are classified into groups, import-export business fields andmanagement areas to effectively support and monitor.

The system also allows interaction with businesses through the function of automatic messaging, email and archiving operations with businesses. The process of support and satisfaction of businesses will allow Customs to focus on assessing weaknesses in partnerships with businesses to focus development resources.

Currently, more than 120 businesses have participated in the assessment system and sent feedback on the service quality of the Customs authority. Most businesses highly appreciate the application of the system and the support of Mong Cai Border Gate Customs Branch for businesses.

Strive to achieve revenue of VND 1,000 billion

In attracting businesses to carry out customs procedures in the area, Mong Cai Customs Branch has achieved positive results, including revenue collection. In 2019, it was assigned abudget revenue target of VND 920 billion and desired a target of positive results of VND 1,000 billion.

According to statistics of Mong Cai Border Gate Customs Branch, by the end of November 19, its revenue was VND 867 billion, equivalent to 94.2 percent of the assigned target and 86.7 percent of the desired target. Notably, the revenue of VND 867 billion surpassed the budget revenue of VND 757 billion in2018. This is the highest revenue ever.

Leaders of Mong Cai Border Gate Customs Branch hoped that by the end of 2019, the Branch’s revenue will reach VND1,000 billion. To achieve this target, the Branch has actively grasped proposals and solved problems for businesses through meetings with businesses. At the same time, it has publicised new regulations for businesses via the CERM system, the branch’s fan page and proactively forecasted difficulties to remove for businesses.

Reviewing, working and attracting businesses with high revenue and businesses importing goods in Mong Cai and businesses shifting from other places to carry out customs procedures to increase revenue.

By Quang Hung/Ngoc Loan

Related News

Documents required for vehicles transporting cargo across Lang Son Border Gate from August 1

Documents required for vehicles transporting cargo across Lang Son Border Gate from August 1

VCN - VCN- Vehicles carrying import and export cargo across customs clearance routes and specialized roads in the international border gate pair of Huu Nghi (Vietnam) - Huu Nghi Quan (China) must comply with international treaties and regulations of Vietnam Law. Accordingly, the vehicles transporting import and export cargo across Lang Son border gates are required to have at least seven valid documents from August 1, 2024, Lang Son Department of Industry and Trade notified.
Businesses highly appreciate the Customs-Business partnership in Bac Ninh

Businesses highly appreciate the Customs-Business partnership in Bac Ninh

VCN - Bac Ninh Customs officers support businesses in solving problems that arise during the procedure process, thanks to that goods can be circulated quickly, meet customs clearance time, production progress, and well implement commitments with customers, deliver on time.
Many smugglers of rhino horns and wildlife products imprisoned

Many smugglers of rhino horns and wildlife products imprisoned

VCN – Many smuggling cases of rhino horns and wildlife products have been arrested by Vietnamese enforcement authorities, showing the drastic fighting against with the dangerous crime of the authorities.
Drug-related crimes are having an unpredictable transformation

Drug-related crimes are having an unpredictable transformation

VCN - According to the assessment of the Command of Border Defence, the activities of drug-related crime are transforming their areas and methods of operation. If they "sniff" that the authorities have discovered a new hiding method, the subjects will immediately "transform" to another method in order to pass the control stage.

Latest News

HCM City Customs revoke declared value of more than 4,000 declaration after consultation

HCM City Customs revoke declared value of more than 4,000 declaration after consultation

VCN - Through price consultation operations for import and export goods, Ho Chi Minh City Customs Department has rejected the declared value of over 4,000 customs declarations.
Businesses share about developing Customs-Business partnerships

Businesses share about developing Customs-Business partnerships

VCN - It is hopeful that businesses will accompany the Customs agency to build and develop the Customs-Business partnership in depth and substance according to the orientation of the Customs Development Strategy until 2030.
Facilitating and attracting import and export goods through An Giang border gate

Facilitating and attracting import and export goods through An Giang border gate

VCN - Actively support, promptly answer and guide businesses importing and exporting goods, transit through An Giang border gates has increased significantly in the first half of 2024, creating a source of state budget revenue for the An Giang Customs Department.
Quang Ninh Customs considers businesses as partners for cooperation and development

Quang Ninh Customs considers businesses as partners for cooperation and development

VCN - Businesses also noted quick and timely access to customs legal documents; regularly receive support to solve difficulties from the Customs authorities.

More News

Binh Phuoc Customs: Efforts to overcome budget collection challenges in the last months of the year

Binh Phuoc Customs: Efforts to overcome budget collection challenges in the last months of the year

VCN - Although the revenue collection results at Binh Phuoc Customs Department recorded positive results in the first 6 months of the year, it is predicted that the situation in the last 6 months of the year will have many difficulties and challenges.
Hanoi Customs faces difficulties in state budget collection

Hanoi Customs faces difficulties in state budget collection

VCN - According to Hanoi Customs Department, although the import-export turnover of goods in the first six months of the year at the unit increased, many imported products with large revenue contribution and high tax rates decreased, having a great impact on the unit's budget revenue results.
Terminate the operation of many customs broker agents

Terminate the operation of many customs broker agents

VCN - The General Department of Customs has just issued decisions to terminate customs broker agent operations for unqualified businesses.
Lao Cai: about 500 vehicles are cleared through customs everyday

Lao Cai: about 500 vehicles are cleared through customs everyday

VCN - Information has been released at the inter-sector briefing conference summarizing border gate management in the first six months of the year, and task orientation for the last six months of 2024 held by the Economic Zone Authority of Lao Cai province.
Positive result in digital transformation of Customs sector

Positive result in digital transformation of Customs sector

VCN - Implementing the digital transformation plan, the Customs sector has proactively deployed many solutions and achieved positive results, demonstrated through all aspects of customs operations; providing online public services; implementing the National Single Window, ASEAN Single Window...
556 candidates registered to take the second round of customs declaration certification exam in 2024

556 candidates registered to take the second round of customs declaration certification exam in 2024

VCN - Up to now, the Council of Examination for Certificates of Training in Customs 2024 has received 556 exam registration applications from candidates within the prescribed time limit to participate in the second semester at the exam location in the Southern region.
Noi Bai International Airport Customs attracts many new businesses to carry out procedures

Noi Bai International Airport Customs attracts many new businesses to carry out procedures

VCN - In the first 6 months of 2024, at Noi Bai International Airport Customs Branch, there are 2,262 new businesses paying the state budget, the total additional tax amount is VND 289.6 billion.
Dong Nai Customs: Prepare for new border gate infrastructure projects

Dong Nai Customs: Prepare for new border gate infrastructure projects

VCN - Dong Nai Customs Department actively carries out preparation work to be ready for the operation of new infrastructure projects such as Long Thanh airport and Phuoc An port, thereby creating space for business development in the area.
Ha Tinh Customs increases revenue from administrative reform

Ha Tinh Customs increases revenue from administrative reform

VCN – Great efforts in administrative reform, attracting investment projects, and supporting production and business activities of enterprises have created growth momentum for imports and exports across border gates in Ha Tinh province. Accordingly, the taxable turnover, declarations and revenue across the area managed by Ha Tinh Customs Department in the first half of 2024 have seen positive results, the Department announces.
Read More

Your care

Latest Most read
HCM City Customs revoke declared value of more than 4,000 declaration after consultation

HCM City Customs revoke declared value of more than 4,000 declaration after consultation

Through price consultation operations for import and export goods, Ho Chi Minh City Customs Department has rejected the declared value of over 4,000 customs declarations.
Businesses share about developing Customs-Business partnerships

Businesses share about developing Customs-Business partnerships

It is hopeful that businesses will accompany the Customs agency to build and develop the Customs-Business partnership in depth and substance
Facilitating and attracting import and export goods through An Giang border gate

Facilitating and attracting import and export goods through An Giang border gate

Actively support and guide businesses importing and exporting goods through An Giang border gates has increased significantly in the first half of 2024, creating a source of state budget revenue for An Giang Customs Department.
Quang Ninh Customs considers businesses as partners for cooperation and development

Quang Ninh Customs considers businesses as partners for cooperation and development

VCN - Businesses also noted quick and timely access to customs legal documents; regularly receive support to solve difficulties from the Customs authorities.
Binh Phuoc Customs: Efforts to overcome budget collection challenges in the last months of the year

Binh Phuoc Customs: Efforts to overcome budget collection challenges in the last months of the year

Although the revenue collection results at Binh Phuoc Customs Department recorded positive results in the first 6 months of the year, it is predicted that the situation in the last 6 months of the year will have many difficulties and challenges.
Mobile Version