What are the proposals from enterprises about administrative procedure reform?
![]() |
A representative of an enterprise speaks at the conference. Photo. T.H |
Room for reform
At the conference to remove difficulties for import and export enterprises jointly organized by the Vietnam Chamber of Commerce and Industry (VCCI) on February 24, leaders of enterprises and business associations gave proposals to improve the efficiency of the administrative reform and reduce expenses for enterprises.
Appreciating the reform results of customs procedures, Mr. Le Duy Hiep, Chairman of Vietnam Logistics Business Association said that customs procedures have been simplified, and the Customs sector has effectively implemented digital transformation and information and technology in customs operations.
However, Mr. Le Duy Hiep said that the activities of logistics enterprises are related to customs agents. The conditions for being recognized as an authorized economic operator are still strict, so the number of authorized economic operators is still limited, while in other countries the number of these enterprises is very large. Therefore, Mr. Hiep suggested that there should be a mechanism to give priority to customs agents.
In addition, administrative sanctions in the field of customs are still strict for unintentional errors of enterprises, affecting assessment results, when Customs authority applies risk management. “It should improve the self-discipline of businesses; revise regulations on sanctions for unintentional errors. We will have specific recommendations on this issue for the management agency to consider,” said Mr. Le Duy Hiep.
Similarly, Mr. Nguyen Duy Hung, Vice Chairman of Dong Nai Import-Export Association, said that through the actual activities of import-export enterprises, the drastic efforts of the Government and the ministries and State agencies in improving the business environment and trade facilitation have promoted positive effects.
Trade facilitation is a lever for import-export growth, which is clearly reflected in the impressive growth of import-export turnover in the last two years. In which, there is great support from Customs.
Customs has always been a pioneer in administrative reform. This is a big step forward for the Customs sector.
However, in fact, the Import-Export Association of Dong Nai province said that there are still many bottlenecks and room for drastic reforms to facilitate trade; and many barriers that should be removed for enterprises.
According to Mr. Hung, in the field of Customs and clearance of import and export goods, for ordinary goods, the transmission of registered data at customs branches has improved, so the declaration and clearance for export and import goods not subject to specialized inspection have been much more convenient and faster than before. However, for goods subject to specialized inspection, there are still many barriers.
Enterprises expect further reform
From the results of the implementation of customs reform programs, to further facilitate businesses, meet increasing requirements, as well as raise the competitive position for businesses, representatives of enterprises have recommended that the Customs sector continue to promote efficiency and reform more strongly.
According to VCCI's survey of 3,600 import-export enterprises, businesses have proposed to improve the customs legal system, ensuring stability, consistency, modernity, feasibility, publicity, transparency, and accessibility.
Harmonizing customs procedures in accordance with international practices and standards; applying modern customs management methods in handling procedures from customs declaration, and clearance to post-clearance inspection.
Applying electronic records more thoroughly, towards complete online processing instead of both paper procedures and online procedures.
The Customs authority and other relevant agencies need to have a mechanism to connect and share the history of physical inspection of enterprises' goods to avoid duplication.
Providing information and guidance to questions for businesses needs to be more focused and implemented more effectively with a dedicated team to advise and regularly update information.
![]() | Enterprises expect more support to reform business environment |
To support businesses more effectively with HS code identification procedures and customs valuation consultations.
It is necessary to develop a mechanism to monitor administrative discipline, public service and transparency in handling violators, and have effective mechanisms for enterprises to propose and complain about harassment and troublesome behaviors.
Related News

Consulting on customs control for e-commerce imports and exports
14:50 | 14/02/2025 Regulations

Customs administrations coordinate to seize nearly 20,000 endangered wildlife
09:15 | 14/02/2025 Anti-Smuggling

Hai Phong Customs’ revenue rises about VND 1,000 billion
14:52 | 14/02/2025 Customs

Import and export turnover reaches about US$29 billion in the second half of January 2025
14:52 | 14/02/2025 Import-Export
Latest News

Vietnam Customs forms implementation task force on developing customs procedures
16:29 | 15/02/2025 Customs

Quang Tri Customs launches business support initiatives
16:29 | 15/02/2025 Customs

Administrative reform: Khanh Hoa Customs delivers impressive results
14:52 | 14/02/2025 Customs

Over 1,500 customs declarations processed by Hai Phong Customs during Tet
14:36 | 10/02/2025 Customs
More News

Hai Phong Customs strives to perform tasks from the beginning of the year
08:45 | 09/02/2025 Customs

Ho Chi Minh City: Foreign visitors spend more than VND1,500 billion to buy goods upon exit
10:01 | 07/02/2025 Customs

3,500 customs declarations handled in Lang Son over Tet
09:57 | 06/02/2025 Customs

Hai Phong Customs processes more than 1,500 declarations during 2025 Lunar New Year holiday
14:09 | 05/02/2025 Customs

US$10.5 million in trade flows through Binh Duong Customs during Tet During the 2025 Lunar New Year
14:08 | 05/02/2025 Customs

Proactive customs measures for express parcels: Tightening control over import-export goods
22:09 | 27/01/2025 Customs

Best covers of Vietnam Customs songs: 15 winners revealed
10:58 | 22/01/2025 Customs

Vietnam Customs kicks off campaign for innovation, breakthrough, and growth
14:15 | 21/01/2025 Customs

Researching and proposing amendments to 2014 Customs Law to meet the requirements of innovation
11:18 | 20/01/2025 Customs
Your care

Vietnam Customs forms implementation task force on developing customs procedures
16:29 | 15/02/2025 Customs

Quang Tri Customs launches business support initiatives
16:29 | 15/02/2025 Customs

Hai Phong Customs’ revenue rises about VND 1,000 billion
14:52 | 14/02/2025 Customs

Administrative reform: Khanh Hoa Customs delivers impressive results
14:52 | 14/02/2025 Customs

GDVC sets goal of widely disseminating Customs policies
07:49 | 12/02/2025 Customs