Develop human resources to meet requirements of Digital and Smart Customs model

VCN – If Customs officers are not well-trained, proficient in professional operation and do not perform consistently across the sector, it will hinder and cause obstacles in their daily work. Therefore, training and retraining must be considered as a priority, including on-the-job training so that customs officers are able to be proficient in professional skills and practice in each job position.
Teaching at Vietnam Customs School. Photo: Hồng Nụ
Teaching at Vietnam Customs School. Photo: Hồng Nụ

Comprehensive and intensive professional training

On January 17, 2018, the General Department of Vietnam Customs issued Decision No. 122/QD-TCHQ approving the framework of a general customs professional training program with a duration of 800 hours and a study period of about five months.

According to the assessment of General Department of Vietnam Customs, the highlight of the general customs professional training program is that the content of the program has been revised and supplemented with new and comprehensive knowledge to serve working requirements such as integrity and code of ethics in customs, martial arts, use of weapons, physical training, field training.

The duration of the program is adjusted to increase from 1.5 months to 5 months; the learning content basically complements and provides basic knowledge of professional operations, ensuring Customs officers are capable of performing tasks in all working positions.

Besides the highlights and professional training, the General Department of Vietnam Customs also frankly acknowledged that the program and documents of the general customs professional class were still spread out and unbalanced between theory and practice. Currently, the practical part was mainly done through actual observation at the border gate and the customs branch where the customs clearance procedures were carried out with a duration of only 2-3 days. At Vietnam Customs School, there is no customs branch model so that students can not practice. Therefore, it is necessary to further enhance the practical time through the provision of visual aids or virtual reality training models.

On the other hand, it is possible to consider reducing the theoretical content following the distribution ratio between theory of 30% and practice of 70% instead of the ratio of theory from 50% to 80% and practice from 20% up to 50% as in some topics. Documents, textbooks and teaching methods have not focused on training skills to work in the direction of specific guidance for each working position.

Currently, the Vietnam Customs School has cooperated with professional units under the General Department of Vietnam Customs to develop intensive training programs and annual training sessions with a duration of 3-5 days. The intensive professional training classes according to working positions have partly met the requirements of updating new knowledge, methods and skills to handle specific problems in customs operations; and guiding skills in implementation and use of tools and equipment related to professional activities.

Job rotation between similar operations

Currently, the Party Committee of the General Department of Vietnam Customs is developing a draft resolution on strengthening the leadership of the Party in order to improve the quality of human resources to meet the requirements of implementing the Customs Development Strategy for the 2021-2030 period.

Commenting on the draft resolution, Vice Principal of Vietnam Customs School Vu Hong Van said that in order to build and develop human resources, meeting the requirements of implementing the Customs development strategy for the 2021-2030 period, the Customs sector needed to raise awareness, roles and responsibilities of management leaders at all levels in improving the capacity of customs officers and employees in the unit.

To develop the idea of ​​training experts at two levels (General Department of Vietnam Customs and Regional Customs), it is necessary to choose a pilot project of rotating between similar working positions, ensuring the expertise of customs officers throughout the course of their career.

Ms. Vu Hong Van cited an example: Customs officers performing in tax management positions could rotate to post-clearance audit and examination, thereby providing systematic and trans-disciplinary training for customs officers from the entrance stage and becoming a Customs expert.

Mrs. Vu Hong Van also said that if accomplishing this idea, the Customs sector would be able to build a source of experts in each professional field, realizing the goals set out in the process of building and developing human resources in order to meet the requirements of tasks, contribute to building a regular and modern Customs sector, meet the requirements of customs reform and modernization in general, and implement Digital and Smart Customs.

By Quang Hùng/Thanh Thuy

Related News

HCM City Customs held a dialogue and supported on training FDI enterprises

HCM City Customs held a dialogue and supported on training FDI enterprises

VCN - In order to improve the effectiveness of cooperation and support for foreign direct investment (FDI) enterprises, the HCM City Customs Department has proactively coordinated with business associations to organize dialogue conferences and in-depth training programs on import-export regulations, customs procedures, and solutions to help enterprises overcome legal challenges during their operations in Vietnam.
Enhancing the role of localities in developing supporting industries

Enhancing the role of localities in developing supporting industries

VCN - Some localities with great potential for developing supporting industries have proactively issued their own policies to support businesses in training human resources, helping businesses access the global production chain.
Serious shortage and many impacts on seaport human resources

Serious shortage and many impacts on seaport human resources

VCN - According to the assessment of seaport enterprises in Vietnam, from 2024-2028, human resources at seaports will have strong changes in demand, due to the impact of technological trends to meet the task of developing the seaport economy in Vietnam.
FDI enterprises maintain their own advantages to retain high-quality human resources

FDI enterprises maintain their own advantages to retain high-quality human resources

VCN - In the first months of 2024, foreign direct investment (FDI) attraction activities continued to be vibrant, showing that foreign investors maintained their confidence and optimism in the Vietnamese market. However, finding and retaining high-quality human resources requires FDI enterprises to have many policies to maintain their advantages.

Latest News

General Department of Vietnam Customs prepares for organizational restructuring

General Department of Vietnam Customs prepares for organizational restructuring

VCN - On December 10, 2024, the General Department of Vietnam Customs convened a conference to discuss the organizational restructuring of the Customs apparatus.
Revenue faces short-term difficulties but will be more sustainable when implementing FTA

Revenue faces short-term difficulties but will be more sustainable when implementing FTA

VCN – The National Scientific Conference under the theme “Tax management for imports and exports in the context of FTA implementation: Current situation and solutions” was jointly held by the General Department of Vietnam Customs (GDVC) and the Academy of Finance, on December 11.
Customs sector collects over VND384 trillion in revenue

Customs sector collects over VND384 trillion in revenue

VCN - By the end of November, the Customs revenue exceeded the estimate by 2.6% and increased by 14.8% compared to the same period in 2023, the General Department of Vietnam Customs released on December 11.
Japanese businesses express satisfaction with HCMC Customs’ Support

Japanese businesses express satisfaction with HCMC Customs’ Support

On December 9, 2024, during the roundtable meeting between the Ho Chi Minh City Government and the Japanese Business Association of Ho Chi Minh City (JCCH), representatives from Japanese businesses expressed great satisfaction with the guidance and responses provided by the Ho Chi Minh City Customs Department.

More News

Actively listening to the voice of the business community

Actively listening to the voice of the business community

VCN - Recognizing the Customs-business relationship as a long-term partnership, the Customs authority has organized hundreds of dialogues with businesses since the beginning of the year. These efforts aim to promptly address challenges, resolve obstacles, and facilitate import-export activities. Such meetings offer an opportunity for the Customs authority and the business community to exchange, share insights, and find solutions to enhance operational quality and efficiency.
Vietnam-Cambodia: Looking back on journey of cooperation

Vietnam-Cambodia: Looking back on journey of cooperation

VCN – The bilateral meeting between the General Department of Vietnam Customs (GDVC) and the General Department of Customs and Excise of Cambodia (GDCEC) was held by the GDVC on December 9.
Cao Bang Customs achieves key tasks soon

Cao Bang Customs achieves key tasks soon

VCN – Cao Bang Customs Department has achieved many key tasks, especially the revenue collection target.
National Assembly’s Law Committee works with Ho Chi Minh City Customs Department

National Assembly’s Law Committee works with Ho Chi Minh City Customs Department

VCN - On December 5, 2024, a survey delegation from the Steering Commitee on Law of National Assembly, led by Ms. Tran Hong Nguyen, Vice Chairwoman of the Committee, held a working session with the Ho Chi Minh City Customs Department.
Enhancing cooperation effectiveness in combating smuggling, counterfeiting, and intellectual property violations

Enhancing cooperation effectiveness in combating smuggling, counterfeiting, and intellectual property violations

VCN - In the morning of December 6, 2024, in Ho Chi Minh City, Customs Magazine organized a seminar on "Improving the effectiveness of cooperation in combating smuggled goods, counterfeit goods, and goods violating intellectual property rights".
HCM City Customs Department supports and removes difficulties enterprises

HCM City Customs Department supports and removes difficulties enterprises

VCN – HCM City Customs Department has focused on implementing digitalization in management and support for customs brokers and promptly instructing procedures for enterprises to facilitate trade.
Prosperity at Chi Ma border gate

Prosperity at Chi Ma border gate

VCN - Talking about Chi Ma border gate (Loc Binh district, Lang Son province) may be unfamiliar to many people, but for us, it is full of sketched images with many colors of skin and flesh change. In this border land, our colleagues - Customs officers told us about the development process, the rise to affirm that it is a potential national border gate in the near future.
Ensuring requirements of state management of customs in Lao Cai

Ensuring requirements of state management of customs in Lao Cai

VCN - Customs Magazine has interviewed Deputy Head of Technical Division (Lao Cai Customs Department) Vu Van Tuan about the state management of customs for the system of warehouses, yards and places for gathering exports, imports for customs inspection and supervision in the area.
Ba Ria-Vung Tau Customs revenue surpasses target by over VND 1 Trillion

Ba Ria-Vung Tau Customs revenue surpasses target by over VND 1 Trillion

VCN - As of November 27, 2024, the total revenue collected by the Ba Ria-Vung Tau Customs Department reached VND 19.042 trillion, exceeding the assigned target by VND 1 trillion, or 6%.
Read More

Your care

Latest Most read
General Department of Vietnam Customs prepares for organizational restructuring

General Department of Vietnam Customs prepares for organizational restructuring

On December 10, 2024, the General Department of Vietnam Customs convened a conference to discuss the organizational restructuring of the Customs apparatus.
Revenue faces short-term difficulties but will be more sustainable when implementing FTA

Revenue faces short-term difficulties but will be more sustainable when implementing FTA

VCN - According to the report, in recent years, Vietnam has gained many important achievements in economic development thanks to promoting openness, integrating into the world economy, and actively participating in the network of multi-layered free trade
Customs sector collects over VND384 trillion in revenue

Customs sector collects over VND384 trillion in revenue

VCN - However, the Customs revenue in the first 11 months still sees positive growth.
Japanese businesses express satisfaction with HCMC Customs’ Support

Japanese businesses express satisfaction with HCMC Customs’ Support

Representatives from Japanese businesses expressed great satisfaction with the guidance and responses provided by the Ho Chi Minh City Customs Department.
Actively listening to the voice of the business community

Actively listening to the voice of the business community

Recognizing the Customs-business relationship as a long-term partnership, the Customs authority has organized hundreds of dialogues with businesses since the beginning of the year
Mobile Version