State Treasury improves customer service quality

State Treasury improves customer service quality

VCN - The State Treasury (State Treasury) is surveying to assess the satisfaction level of individuals and organizations with the service of the State Treasury.From the survey results, the State Treasury will capture the evaluation opinions of organizatio
Bac Ninh Customs considers satisfaction of businesses to assess efficiency of customs reform

Bac Ninh Customs considers satisfaction of businesses to assess efficiency of customs reform

VCN - In 2022, Bac Ninh Customs Department achieved impressive results in terms of declarations, turnover and revenue.
Enterprises assesses service quality of Quang Ninh Customs Department

Enterprises assesses service quality of Quang Ninh Customs Department

VCN - Surveys to gather opinions from the business community about the service quality of Quang Ninh Customs Department in 2022 have been sent by an independent evaluation unit in September and are attracting evaluation by businesses across the country.
Enterprises show high satisfaction in service quality offered by Customs

Enterprises show high satisfaction in service quality offered by Customs

VCN - The Customs authority has focused on monitoring and assessing the satisfaction level among enterprises in order to promote the development of Customs – Enterprise partnership.
Support of customs agency assessed as timely and efficient

Support of customs agency assessed as timely and efficient

VCN – Administrative procedures in the import and export field has recorded impressive changes with many reforms to facilitate trade and contribute to Vietnam’s international economic integration.
Quang Ninh Customs launches Customer Satisfaction Assessment Survey System

Quang Ninh Customs launches Customer Satisfaction Assessment Survey System

VCN - Quang Ninh Customs on May 5, 2021 piloted the "Customer Satisfaction Assessment Survey System” for civil servants under Quang Ninh Customs Department in the implementation of customs procedures".
Measuring satisfaction of businesses in the implementation of administrative procedures via NSW

Measuring satisfaction of businesses in the implementation of administrative procedures via NSW

VCN- This is direction of Deputy Prime Minister Vuong Dinh Hue in Notice No. 105 / TB-VPCP dated March 22, 2019 after the fourth meeting of the National Steering Committee on ASEAN Single Window, National Single Window and trade facilitation on setting up
Party, State leader warns against self-satisfaction

Party, State leader warns against self-satisfaction

General Secretary of the Communist Party of Vietnam and President Nguyen Phu Trong acknowledged the country’s 2018 socio-economic development achievements but warned against self-satisfaction when attending the Government’s meeting with localities on Dece
The most important measure is the satisfaction of the enterprises

The most important measure is the satisfaction of the enterprises

VCN - There should be independent evaluations, monitoring the implementation of the reduction process, avoiding the situation of chasing the figures on the report, being optimistic about the achievements but the people and businesses do not benefit.
Ha Noi Customs strives for enterprise satisfaction rate of 95%

Ha Noi Customs strives for enterprise satisfaction rate of 95%

VCN- Accordingly, Ha Noi Customs Department is striving to achieve a 95% satisfaction assessment result from enterprises and partners carrying out Customs procedures in the Department.
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