Guide enterprises to look up compliance level on Customs Portal

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Hon La Port Customs officer (Quang Binh Customs Department) guide procedures for businesses.

By looking up the compliance level on the Customs Portal, enterprises will identify their compliance level and minimise problems.

The customs information system will automatically assess the compliance level of the firm according to five levels.

Thus, when enterprise looks up the compliance level on the system, it will return results per the following principles:

Compliance level (from 2 to 5) reflects the compliance level of the enterprise at the time of the search.

Compliance reasons: the system will show a higher level of compliance and criteria that the enterprise has failed to meet for level 3, level 4; present the compliance level and the assessment criteria for enterprise ranked level 5. For level 2, the system does not present the reason for compliance as well as the criteria.

Specifically, compliance level 1 is the enterprises recognised as prioritised firms according to the Circular No. 72/2015 dated May 12, 2015 of the Ministry of Finance.

Compliance level 2, the system will not give “Reason for compliance”.

Compliance level 3, the system will show “Reason for compliance” which is the criteria of “Compliance Level 2” that the firm does not meet.

Compliance level 4, the system will display “Reason for compliance” which is the criteria of “Compliance Level 2” and “Compliance Level 3” that the business does not meet.

Compliance level 5, the system will display "Reason for compliance" which is the criteria that the enterprise does not meet according to the provisions in Appendix V issued under Circular 81/2019 of the Ministry of Finance.

Strengthen inspection and assessment of customs law compliance

If there are problems when looking up the results of compliance assessment, the firm can send questions to customs departments in cities and provinces where the enterprises are headquartered or customs department where the enterprises open customs declaration and the Compliance Management Division (Risk Management Department under the General Department of Customs).