Hanoi: No congestion on the last day of tax finalization

The volume of tax dossiers processed successfully was high. Photo: Thùy Linh

According to Customs News reporters on the morning of 1^st April, some Tax Branches like Cau Giay, Bac Tu Liem, Thanh Xuan of Hanoi Tax Department, due to the bad weather, the number of taxpayers coming to implement tax finalization was not high. Therefore, procedures were processed quickly and the volume of tax dossiers processed successfully was high, hence most taxpayers were very satisfied.

By the middle of the afternoon, the number of people arriving to implement tax finalization was higher. However, the implementation of tax finalization was still organized methodically and that helped to reduce pressure for both taxpayers and tax officials.

Hanoi Tax Department has also cooperated with tax agents to assist taxpayers at the points of receiving dossiers in order to ensure quick and correct submission. Photo: Thùy Linh

According to the Hanoi City Tax Department, they have focused on a short and easy-to-understand way to post the common problems of the taxpayers and instructions related to tax finalization on the website of the Tax Department (http://hanoi.gdt.gov.vn) for taxpayers to consult and implement. Also to send the tax policy information and instructions of the tax authorities to all taxpayers via the email address connected to the tax department.

Hanoi Tax Department has also cooperated with tax agents to assist taxpayers at the points of receiving dossiers in order to ensure quick and correct submission. In particular, the tax departments have free wifi with good transmission lines so that taxpayers can immediately correct any errors under the guidance of tax officials and pay tax on the spot without having to return to adjust information.

The taxpayers' sense of compliance has improved year by year.

Ms. Nguyen Thuy Trang who conducted tax finalization at Cau Giay Tax Department said that completing personal income tax finalization, under the guidance of tax officials, took less than 15 minutes to complete.

“I have a clear sense of the day-to-day change in administrative reforms of the tax authorities. Instead of having to queue for tax finalization like many years ago, now it is just one click to submit tax finalization dossiers. This helps reduce time and effort for businesses”, Ms. Trang said.

Hanoi Tax Department received 117,151 dossiers as of 31/3/2019

According to representatives of Tax Departments, the taxpayers' sense of compliance has improved year by year, reflected in faster and better quality tax payment dossiers.

The tax authorities recommend that taxpayers making tax finalization on time will be more beneficial because even if the deadline is not yet imposed, they only need to be warned and the tax obligations of the enterprise will be "stained” which adversely affects reputation and brand.