National Public Service Portal officially launched: The essential milestone

PM approves national public service portal project

Prime Minister Nguyen Xuan Phuc and delegates at the opening ceremony of the National Public Service Portal

On December 9, the opening ceremony of the National Public Service Portal was held with the participation of Prime Minister Nguyen Xuan Phuc, Chairman of the National Committee on E-Government, Deputy Prime Minister Vu Duc Dam - Vice Chairman of the Committee and representatives of ministries, sectors, localities and agencies of Party, the National Assembly and international organisations.

The ceremony was broadcastonline from the National Convention Center, Hanoi and to all 63 provinces and cities.

The National Public Service Portal is the focal point to publicise information on administrative procedures, provide and support the implementation of public services according to the demand and suitable to each object; ensure the supervision, inspection and assessment of individuals, organizations and the accountability by State agencies in performing public services.

At the opening ceremony, Minister and Chairman of the Government Office Mai Tien Dung said the development of the National Public Service Portal is a key task in building an e-government, connecting the Government with people and businesses, which contribute to improving the quality of online public service provision

The National Public Service Portal will provide five online public services in all 63 provinces and cities, including: the issuance of driver's licenses; notice of promotional activities; re-issue of health insurance card due to loss or damage; the supply of low-voltage power (to people and households) and medium-voltage power (businesses) and the payment of electricity bills. Providing three public services performed at the ministry level including: the issuance of International Driver's Permit; promotion registration; C/O Issuance Procedures. Besides, there are two utilities including the utility for electronic tax payment for businesses and electricity payment.

Minister and Chairman of the Government Office Mai Tien Dung said these online public services will increase sharply based on the close coordination of the Government Office and ministries and agencies in connecting to the system and selecting public service provision to create the most favourable conditions for people and businesses.

Prime Minister Nguyen Xuan Phuc said highly appreciated the importance of the National Public Service Portal in building e-Government, expressing the Government’s policy of serving the people and businesses.

According to the Prime Minister, this is just initial success. The building of the National Public Service Portal has much work to do. Currently, there are only eight public services connected ofthousands of services and mostly at level 3, so the goal is to provide these services at level 4 and expand other services, especially services used a lotby people. Therefore, this work must be done regularly and continuously.

For the effective operation of the Portal, the Prime Minister requested ministries, sectors and localities closely control their portals. During carrying out procedures, there is a need for the internal and inter-ministerial connection and sharinginternal information information between State agencies. In addition, agencies must have an effective evaluation plan, identify problems that need to be removed and promote online public services.

“If we drastically implement at the central level, but ministries, sectors and localities do not perform drastically, we must inspect and urge them,”the Prime Minister emphasised.

Moreover, Prime Minister Nguyen Xuan Phuc asked agencies to promote the development of a legal framework for effective implementation of public services. Ensuring the stability of the system and national information security, preventing data leakage. Continue to improve the quality of human resources, train qualification and prevent “brain drain" inthe country’s information technology sector.

In particular, the Prime Minister suggested major technology groups in the country continue to build an e-government, software suitable for Vietnamese people andcreate efficiency for the national information technology system.

Also at the ceremony and sites, leaders of all ministries, sectors and provinces, cities signed electronic commitments to build, operate and develop the National Public Service Portal, serving people and businesses.