Progress of administrative procedures in NSW is uneven

VCN – The launching of the National Single Window (NSW) has brought positive changes in the implementation of administrative procedures. But there is a difference in the implementation among procedures, failing to realize expectations to make breakthroughs in streamlining administrative procedures and reducing business costs.
Expecting that National Single Window, specialised inspection will continue to improve Expecting that National Single Window, specialised inspection will continue to improve
Information shared on National Single Window should be covered by focal point Information shared on National Single Window should be covered by focal point
HCM City Customs answered many problems about export processing and export production of cashew HCM City Customs answered many problems about export processing and export production of cashew
The National Single Window Portal
The National Single Window Portal

Procedures in the medical field are processed slowly

In a recent survey by the Vietnam Chamber of Commerce and Industry (VCCI), businesses assessed that implementing administrative procedures on the National Single Window is more difficult than the 2019 survey with 10 of 12 surveyed procedures. This is because from January 2020 until the end of the first quarter of 2022, Vietnam was severely affected by the Covid-19 pandemic, and the social distancing policy was applied nationwide, the implementation of administrative procedures in general, including import and export procedures, was also greatly affected.

The rate of businesses facing difficulties implementing procedures about "Granting import permits of medical equipment and "Granting Receipt Numbers for the announcement of imported cosmetic products" rose 21% and 20%, respectively.

In contrast, the rate of businesses facing difficulties in implementing procedures "Granting a Certificate of quality, technical safety and environmental protection for imported motor vehicles", "Granting a Certificate of quality inspection, technical safety and environmental protection for special-use motorcycles" of the Ministry of Transportation reduced 4% and 3% respectively.

Thus, according to VCCI's assessment, the launching of NSW has brought positive changes in the processing time of administrative procedures.

Specifically, it is assessed that 10 of 12 surveyed procedures processed on the NSW portal are faster than a traditional submission of paper documents. The processing time was reduced from 5 hours to 25 hours. Of which the procedure that recorded the most reduction of processing time of 25 hours is the procedure for "registration of inspection and certification of quality of imported animal feed" of the Ministry of Agriculture and Rural Development

However, the processing time for granting import permits of medical equipment in the NSW is up to 632 hours, 84 hours longer than the paper document submission. Similarly, the processing time for granting receipt numbers for the announcement of imported cosmetic products also prolongs 25 hours (from 153 hours for direct submission at the Ministry of Health's office to 178 hours for online submission to the NSW).

The reduction rate of processing time on the NSW portal compared to the traditional method for 10 of 12 surveyed procedures is 26% - 54%. Notably, the procedure for granting import/export permits of industrial precursors reduces more than half of the processing time.

Launching the NSW also helps reduce expenses for businesses at almost administrative procedures compared to the traditional method. For example, 10 of 12 surveyed procedures record reduced costs when processed on the NSW. The costs reduce from VND148,000 to VND3,845,000. The procedure for Vietnamese and foreign ships exiting from international seaports sees the highest reduced cost of VND3,845,000.

Contrary to the above trend, two procedures increase costs when they are processed on the NSW Portal are the procedure for "Granting a certificate of quality, technical safety and environmental protection for special-use motorcycles " of the Ministry of Transport and the procedures for "registration for inspection and certification of quality of imported animal feed" of the Ministry of Agriculture and Rural Development. Specifically, the cost of performing these two procedures on the NSW Portal is higher than that of the traditional VND408,000 VND and VND93,000, respectively.

10 of 12 procedures reduce costs from 18% to 82%. Notably, up to seven administrative procedures reduces at least half of the costs. The highest cost reduction is the procedure for " Granting import/export permits of industrial precursors" (down by 82%), followed by the procedures for" Granting preferential C/O" (down 81%), "Quality inspection of imported goods" (75%), "Granting a certificate of quality, technical safety and environmental protection of imported motor vehicles" (down 70%).

However, the procedures for "Granting a certificate of quality, technical safety and environmental protection for special-use motorcycles" and "Registration for inspection and certification of quality of imported animal feed" double in cost by 47% and 53%, respectively.

It is necessary to expand the utilities

To improve the efficiency of the NSW Portal, VCCI also suspected that the NSW Portal should soon be integrated with services and utilities like in many other countries, such as: electronic payment or integrating the electronic phytosanitary certificate system (ePhyto) with other countries in ASEAN. In the long term, the NSW Portal provides public services and business-to-business connection platforms. Therefore, an enterprise accessing the NSW Portal will not only be able to solve administrative procedures but also find partners and service networks for its production and business activities.

A Vietnam Association of Small and Medium Enterprises representative said that the NSW Portal is a push to help small and medium enterprises reduce compliance costs. Small and medium-sized enterprises are very responsive and flexible in converting business purposes. Therefore, the NSW portal helps them develop more sustainably.

Six ministries complete the connection of administrative procedures to National Single Window Six ministries complete the connection of administrative procedures to National Single Window

VCN – Up to now, there are only 12 administrative procedures that need to connect to the ...

According to the representative, under the report of the mobile world market in 2021, Vietnam had 70% of the population using mobile phones, of which 95% accessed the internet by mobile phones. However, up to now, the NSW Portal still has not had a mobile phone interface or version. The NSW portal was developed with technology over 10 years ago, so it is necessary to develop a new version to meet the practical requirements. The ministries and agencies unified the NSW portal are one of the solutions to help the Government accelerate digital transformation and support businesses more.

By N.Linh/ Huyen Trang

Related News

Meets standards to attract FDI into supporting industries

Meets standards to attract FDI into supporting industries

VCN - When choosing Vietnam as an attractive investment destination in the supporting industry, foreign investors not only expect a vibrant market but also desire a favorable investment environment and smooth administrative procedures.
Unlock capital flows and create favorable conditions for investors

Unlock capital flows and create favorable conditions for investors

VCN - Talking with the press, Dr. Ngo Cong Thanh (Photo), Provisional Executive Committee member of the Vietnam Industrial Park Finance Association (VIPFA), said that it is necessary to open up capital flows and create conditions for investors to access key factors. Facilitate production and business factors and innovate investment promotion activities to more effectively develop industrial parks.
Customs processes more than 14 million declarations in a year

Customs processes more than 14 million declarations in a year

VCN - The Customs sector has made many efforts to reform administrative procedures, modernize customs and reduce customs clearance time for goods. In 2013, the Customs sector processed more than 14 million declarations, in particular, the customs clearance time for Green channel declarations was only 1 to 3 seconds.
Businesses hunts for effective implementation of Resolution 02

Businesses hunts for effective implementation of Resolution 02

VCN - According to Dr. Nguyen Minh Thao, Head of the Business Environment and Competitiveness Research Department (CIEM), businesses long to administrative reform and business environment improvement, which also are the least expensive support package amid the shortage of support resources.

Latest News

Removing difficulties in tax exemption and refund policies for export processing enterprises

Removing difficulties in tax exemption and refund policies for export processing enterprises

VCN - The Customs agency has received many proposals from businesses about answering and guiding policies on tax exemption, import tax and VAT refund for export processing enterprises. The General Department of Customs has responded and provided instructions for each specific case.
Reviewing the list of scrap that is temporarily suspended from temporary import and re-export business

Reviewing the list of scrap that is temporarily suspended from temporary import and re-export business

VCN - Scrap is a sensitive item with many potential risks of environmental pollution, directly affecting human health and the ecosystem. Therefore, strict management measures are needed to avoid the risk that Vietnam become a scrap gathering country in the world.
New law expected to boost financial leasing

New law expected to boost financial leasing

The law, which will take effect from July 1 this year, allows financial leasing companies to establish subsidiaries to handle and exploit bad debt assets. It also states that small financial leasing deals with value under VNĐ100 million do not need to control the purpose of capital use.
5% VAT on fertilisers to create fairer market: domestic producers

5% VAT on fertilisers to create fairer market: domestic producers

The absence of VAT on fertilisers has prevented domestic producers from declaring and deducting input VAT, which leads to higher cost of domestically produced fertilisers, by an estimated 5-8 per cent, and makes them vulnerable in competition from imported fertilisers.

More News

Why not reduce export tax on fertilizer products to 0%?

Why not reduce export tax on fertilizer products to 0%?

VCN - Clarifying a number of contents related to the draft Decree amending and supplementing a number of articles of Decree No. 26/2023/ND-CP on Preferential Export Tariffs, Import Tariffs, List of Goods and Rates Absolute tax, mixed tax, import tax outside the tariff quota regarding the export tax rate for some types of fertilizers, the Ministry of Finance has clarified the reason why it does not adjust the export tax rate for this product.
Ho Chi Minh City Customs proposed to reduce VAT

Ho Chi Minh City Customs proposed to reduce VAT

VCN - Ho Chi Minh City Customs Department proposed that the Ministry of Finance advise the Government to apply a reduction in the Value Added Tax (VAT) rate of 2% for all groups of goods and services which currently subject to the 10% VAT rate, uniform at the stages of import, production and consumption.
Limiting the "power" of major shareholders under the Law on Credit Institutions (amended)

Limiting the "power" of major shareholders under the Law on Credit Institutions (amended)

VCN - The Law on Credit Institutions (amended) has tightened the maximum ownership ratio and lending ratio to limit the influence of shareholder groups as well as minimize risks from credit concentration for banks.
VCCI proposes zero tax rate to be maintained for exported services

VCCI proposes zero tax rate to be maintained for exported services

The Vietnam Chamber of Commerce and Industry (VCCI) has proposed a zero-value added tax (VAT) rate to be maintained for exported services, over worries that tax hikes would undermine the competitiveness of Vietnamese providers against foreign rivals.
Ministry of Finance anwser voters about on-spot imports and exports

Ministry of Finance anwser voters about on-spot imports and exports

VCN - The Ministry of Finance has been collecting comments from related ministries and branches to aggregate and submit options to the government for abolishing Article 35 of Decree 08/2015/NĐ-CP. It aims to ensure the consistency and synchronism between the legal system and the reality.
Customs instructs C/O submission for imported cane sugar products

Customs instructs C/O submission for imported cane sugar products

VCN – Sugar products are allowed to apply tariff quotas when joining the WTO. The sugar products imported from ASEAN member states under Circular No. 23/2019/TT-BCT dated November 13, 2019, are required the Certificate of Origin form D.
SBV drafts regulations on a testing mechanism for Fintech

SBV drafts regulations on a testing mechanism for Fintech

VCN - To prevent risks and promote new products, services, and business models, the State Bank of Vietnam (SBV) has developed a draft Government decree stipulating a controlled testing mechanism in the banking sector.
Finance sector abolishes 40 administrative procedures

Finance sector abolishes 40 administrative procedures

VCN - The Ministry of Finance said that in the first two months of 2024, the Ministry of Finance issued four decisions announcing amendments and supplements and replacement of 21 administrative procedures; abolishing of 40 administrative procedures and issuing 10 new administrative procedures in the fields of tax and insurance.
Automate the registration fee management process

Automate the registration fee management process

VCN - The General Department of Taxation is reviewing and completing the Draft of the procedure to replace the Registration Fee Management Process for other assets subject to registration fee (except houses and land).
Read More

Your care

Latest Most read
Removing difficulties in tax exemption and refund policies for export processing enterprises

Removing difficulties in tax exemption and refund policies for export processing enterprises

VCN - The Customs agency has received many proposals from businesses about answering and guiding policies on tax exemption, import tax and VAT refund for export processing enterprises. The General Department of Customs has responded and provided instructi
Reviewing the list of scrap that is temporarily suspended from temporary import and re-export business

Reviewing the list of scrap that is temporarily suspended from temporary import and re-export business

VCN - Scrap is a sensitive item with many potential risks of environmental pollution, directly affecting human health and the ecosystem. Therefore, strict management measures are needed to avoid the risk that Vietnam become a scrap gathering country in th
New law expected to boost financial leasing

New law expected to boost financial leasing

The law, which will take effect from July 1 this year, allows financial leasing companies to establish subsidiaries to handle and exploit bad debt assets. It also states that small financial leasing deals with value under VNĐ100 million do not need to control the purpose of capital use.
5% VAT on fertilisers to create fairer market: domestic producers

5% VAT on fertilisers to create fairer market: domestic producers

The absence of VAT on fertilisers has prevented domestic producers from declaring and deducting input VAT, which leads to higher cost of domestically produced fertilisers, by an estimated 5-8 per cent, and makes them vulnerable in competition from imported fertilisers.
Why not reduce export tax on fertilizer products to 0%?

Why not reduce export tax on fertilizer products to 0%?

VCN - Carry out assigned tasks in Resolution No. 58/NQ-CP dated April 21, 2023, to promptly meet practical requirements, remove difficulties for production and business, and contribute to promoting the innovation of administrative procedures and preventin
Mobile Version