Modernizing Treasury operations

The State Treasury has completed providing 100% of procedures via level 4 online public services. Photo: Hung Yen State Treasury

Expanding the scope of revenue collection coordination

According to a report from the Vietnam State Treasury, in the first half of 2024, the State Treasury has made substantial progress in implementing its administrative reform and administrative procedures control plan, aligned with the Ministry of Finance's annual plan. Specific tasks and detailed timelines have been assigned to each unit within the State Treasury system.

Furthermore, the State Treasury has undertaken a review and revision of Decree No. 11/2020/ND-CP, aiming to streamline and simplify administrative procedures related to the State Treasury. The focus is on enabling the complete digitization of these procedures through data sharing and interconnectivity between government agencies and the State Treasury 's IT systems. The State Treasury is also committed to maintaining its ISO 9001:2015 quality management system.

With a vision to establish a digital treasury, the State Treasury has accelerated its adoption of information technology to modernize its operations. This includes the upgrade of the TABMIS system and other related IT applications, as well as the development of the Vietnam Digital Budget and Accounting System (VDBAS). The State Treasury is also exploring the digitalization of document and voucher storage to reduce operational costs and enhance service quality.

In the first half of 2024, the State Treasury has upgraded its IT systems to facilitate the interconnection of capital construction disbursement procedures, paving the way for a wider rollout in the second half of the year. The State Treasury has also piloted a process for verifying, paying, and transferring funds to individuals via bank accounts, as well as sharing payment information with beneficiaries through a data exchange portal. Additionally, the State Treasury continues to expand automated payments for electricity, water, and telecommunications services based on authorizations from budget-using units via VietinBank, and is exploring similar arrangements with other eligible commercial banks.

Discussing the collaboration with commercial banks for tax collection, Mr. Luu Hoang, Director of the Treasury Management Department, revealed that the State Treasury is currently cooperating with 21 commercial banks. Of these, 17 have implemented the system nationwide, two are piloting the system for wider deployment, and two are in the process of negotiation and agreement. Mr. Hoang emphasized the State Treasury 's commitment to working closely with these 21 banks to expand the scope of tax collection collaboration.

Towards fully electronic implementation

The State Treasury is one of the first agencies in the finance sector to complete the provision of 100% of its procedures through level 4 online public services. The online public service system operates stably and smoothly, serving 100% of budget-using units. The volume of budget expenditure documents processed through the online public service system has reached over 95%, ensuring timely payment of state budget expenditures to beneficiaries and social welfare payments, thereby contributing to the acceleration of public investment disbursement.

Not resting on its laurels, Mr. Ngo Duy Hung, Chief of the State Treasury Office, stated that the Treasury sector will continue to promote administrative reform, focusing on improving mechanisms, policies, and business processes to enhance management efficiency. At the same time, the Treasury will continue to focus on reforming administrative procedures by reducing paperwork, simplifying processes, and fully implementing them on an electronic platform, based on the connection and sharing of digital data among ministries, agencies, and interconnecting the State Treasury 's system with budget-using units.

Additionally, the Chief of the State Treasury Office emphasized the need to strengthen inspection and audit, including both surprise and regular inspections, to control risks and combine remote monitoring through the application of information technology. The entire Treasury sector will continue to tighten administrative discipline, public service discipline, and severely handle cases of harassment or difficulties for units transacting with the State Treasury throughout the system, always putting customer satisfaction as a measure of work effectiveness.