Ha Noi Tax Department answered about Tax policies for over 300 enterprises

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Representative of enterprises asked Ha Noi Tax Department’s leaders

Over 100 questions were answered

The dialogue conference attracted over 40 enterprises with nearly 100 questions submitted to the leader board of Ha Noi Tax Department. Questions as well as shortcomings on tax policies related to value added tax, personal income tax and enterprise income tax.

Especially, many questions about invoices, tax refund policy, deductible and undeductible costs were directly answered by the Ha Noi Customs Department’s leaders at the conference.

Mr. Nguyen The Manh, Deputy Director General of the General Department of Taxation cum Director of Ha Noi Tax Department said that if including questions that enterprises submitted to the Department before the conference taking place, there were 72 enterprises with 121 questions related to tax policies and administrative procedures and the Tax reform and modernization.

"Before the conference took place, the tax authorities replied in writing to 10 enterprises with 27 questions related to tax policy. Most of the questions at the conference were answered directly. About 10 enterprises wanted to ask but were unable to due to time running out, so the Department will reply in writing to those enterprises," Mr. Manh said.

Also, the Ha Noi Tax Department’s leader confirmed that for the proposals and questions out of its competency, the Department would consider them and coordinate with other competent authorities to study and review to report to the higher level authorities for consideration and settlement.

“Ha Noi Tax Department hopes to regularly receive comments from tax payers. We commit to always accompany with taxpayers. All questions submitted by taxpayers will be quickly handled, thereby improving the efficiency and quality of the tax authorities’ services for the business community and taxpayers,” Mr. Manh said.

Always accompanying with enterprises

According to Mr. Mai Son, Deputy Director of Hanoi Tax Department, since the implementation of the Law on Tax Administration with the mechanism of self-declaration and self-payment, the Tax authority has implemented tax administration under its competency, so the propaganda to support taxpayers is increasingly important. For many years, Hanoi Tax Department has focused on this task in line with the direction of the Government, the Ministry of Finance and the General Department of Taxation. The Hanoi Tax Department always considers the satisfaction of enterprises and taxpayers as targets for tax policy reform.

According to the representative of Hanoi Tax Department, in order for taxpayers as well as the business community to timely understand new tax policies, the Department has actively developed the "New Tax Policy Bulletin", “e-Mail for information exchange with taxpayers” and many articles guiding on tax policies and updated them in its website. These new tax policies are systematized, compiled briefly and transmitted via the e-mail system and sent to 160,000 enterprises that registered with the Tax authorities.

"In order to provide the best support for taxpayers, the Department held a meeting with tax agents in the area and discussed solutions for the development of tax agents. The goal is to accelerate the socialization of taxpayer support, thereby improving its efficiency’’ Mai Son said.

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For the support and removal of shortcomings for taxpayers, the representative of Ha Noi Tax Department said that in August of 2018, the Department held 28 dialogues for more than 5,000 taxpayers in the area.