Financial Sector: Make use of artificial intelligence to quickly solve problems related to policies

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Mr. Hoang Xuan Nam.

Mr. Hoang Xuan Nam, Deputy Director of the Department of Financial Informatics and Statistics under the Ministry of Finance, said that in order to promote achievements in the recent past and to grasp the opportunities of the Industrial Revolution 4.0, in the coming time, the Government and the Prime Minister have closely instructed the enhancement of IT application as well as development of e-Government towards digital Government. With these instructions, the Financial sector will also focus on implementing some important technological solutions.

Firstly, further applying new and advanced technology to the operation of the sector, especially focusing on large data technology, blockchain technology (that allows safe transmission of data based on an extremely complex coding system, similar to a company's accounting ledger) and internet of things.

In the immediate future, the Ministry of Finance will focus on completing the construction of e-Government architecture of the Ministry in line with Vietnam's e-Government architecture version 2.0; completing the development of a national financial database on the basis of large data technology; ensuring the integrated connection and information sharing between the Ministry of Finance and other ministries, as well as creating favorable conditions for people and enterprises in accessing information in the financial sector.

In addition, developing the Information System to serve the operation and management of Finance leaders on the basis of large data and integrated information of the sector.

Secondly, making efforts to establish an electronic working environment and building the sector’s communication portal that integrates with the Government Communication Portal, in particular enhancing the use of artificial intelligence to answer questions and problems related to areas managed by the Ministry of Finance for people and enterprises. Actually, artificial intelligence has been used to answer questions related to policies for people and enterprises since 2018, thereby contributing to significantly reducing time in the support for searching and answering.

Along with that, continuing to improve the Online Public Service Portal of the Financial sector, which connects, integrates and shares with the National Online Public Service Portal in one-time access from the National Online Public Service Portal.

Thirdly, the Ministry of Finance is continuing to build a modern advanced information technology infrastructure on the basis of linking, sharing and integrating information between information systems applied in the whole sector and to build a unified Identification System to facilitate the access, integration and sharing of applications in the Financial sector.

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With the drastic directions by the Ministry’s leaders as well as the efforts of the units in the sector, in 2018, the Ministry of Finance for the sixth consecutive time led the ministries and sectors on readiness indicators for IT application among ministries, sectors and central agencies.