Clearer regulations are needed to protect the rights of consumers when buying imported goods

VCN - Discussing the project of the Law on Consumer Protection on November 2, the National Assembly deputies agreed with the need to comprehensively amend the law, emphasizing the protection of consumers' rights from serious problems of counterfeit goods and when buying imported goods.
Spending more than US$91 billion importing goods from China Spending more than US$91 billion importing goods from China
How many times are additional declarations of royalty fee for imported goods permitted How many times are additional declarations of royalty fee for imported goods permitted
Strict control and supervision of goods and vehicles crossing An Giang border gate Strict control and supervision of goods and vehicles crossing An Giang border gate
Clearer regulations are needed to protect the rights of consumers when buying imported goods

The National Assembly deputies proposed a more effective commodity management mechanism to protect consumers. Illustration.

To better protect the rights of consumers when buying imported goods, delegate Ly Thi Lan (Ha Giang delegation) said that, in recent years, economic cooperation, especially the export and import of goods between our country and countries around the world, especially the number of products, goods imported into Vietnam for sale to consumers is increasing. However, the inspection, examination and supervision of the quality and prices of imported products and goods are still limited and inadequate, leading to significant damage to consumers.

"There are many products and goods imported into Vietnam when they reach consumers, the price has increased much, or the quality is not guaranteed. This is an issue that needs to be stipulated for products and goods imported into Vietnam to sell to consumers", said delegate Ly Thi Lan.

Delegate Ly Thi Lan proposed to the Drafting Committee to add the content of import and consumption right after the word consumption, specifically: "Business organizations and individuals are the ones that carry out one, several or all stages of the investment process, from production to consumption or import, consumption of products and goods," and simultaneously propose to review other provisions of the Law project.

Regarding the issue of counterfeit goods, National Assembly deputy Pham Van Hoa (Dong Thap delegation) said that Vietnam has a whole legal system to protect consumers' rights, but the basic rights of consumers are still being violated when buying counterfeit goods, goods with poor quality. The reason is that the policy is still inadequate. The consumer protection law was promulgated 12 years ago, while the country's socio-economic situation, as well as in the world, has changed a lot.

Also, on this issue, delegate Ly Tiet Hanh (Binh Dinh delegation) raised concerns the purchase and sale of counterfeit goods of famous brands are very popular with both buyers and sellers. For sellers of counterfeit goods, when detected, there are laws to handle. However, when consumers intentionally use fake goods, is there a violation or not for consumers?

"Many famous brands are sold publicly and are impartially used by consumers. However, the law is not clear in this regard. Therefore, to protect consumers sustainably, it is necessary to be fair with sellers and buyers," emphasized delegate Ly Tiet Hanh.

In addition, according to Ms Hanh, if the responsibility of consumers is not improved, it is often confused, and eventually, many people will have to spend real money to buy fake goods.

On behalf of businesses, National Assembly delegate Tran Van Khai (Ha Nam delegation) also emphasized that over the past time, the vast majority of businesses have well implemented the Law on Customer Protection. However, some businesses have not performed well, leading to violations of consumers' rights. Outstanding violations are related to consumer information protection.

In addition, the National Assembly deputies also raised the issue of protecting consumers' rights in the e-commerce environment. According to National Assembly deputy Trinh Lam Sinh (An Giang delegation), Vietnam is one of the countries with the leading developer of e-commerce transactions in the world. However, the current consumer protection law has not yet been regulated, resulting in many limitations and inadequacies.

Clearer regulations are needed to protect the rights of consumers when buying imported goods
The National Assembly deputies discussed in the group the law on Consumer Protection. Photo: H.Diu

Pointing out the reasons leading to the above situation, National Assembly delegate Tran Van Khai said that it partly originated from inadequacies and limitations related to law enforcement on consumer protection. Law enforcement entities on consumer protection are facing limited resources and operating costs.

"The annual budget for consumer protection activities at the central and local levels is very small, not commensurate with the workload that the agencies and organizations implement", the delegate stated the situation. Regarding human resources, agencies are also in a situation where one person has to perform many tasks with an incomplete and inconsistent operating model.

Therefore, talking about the amendments to the draft Law on Consumer Protection, Minister of Industry and Trade Nguyen Hong Dien said that the draft raised the issue of protecting consumers' rights in transactions involving specific factors in the condition of digital economic transformation. Along with that, the draft Law has completed and supplemented regulations to create maximum conditions to encourage and promote activities of social organizations participating in protecting customers' rights.

Moreover, commenting on the draft, delegate Tran Van Khai said that the Government should also direct the Ministry of Industry and Trade and relevant ministries and sectors to actively review and strengthen activities to protect consumers' rights in performing tasks according to assigned functions.

By Hương Dịu/Phương Linh By Hương Dịu/Phương Linh

Related News

Quang Tri Customs makes great effort to foster imports and exports across area

Quang Tri Customs makes great effort to foster imports and exports across area

VCN – Quang Tri Customs Department determines that accompanying businesses is a requirement and responsibility to support businesses in overcoming difficulties, contributing to the socio-economic development in the area.
Removing difficulties in tax exemption and refund policies for export processing enterprises

Removing difficulties in tax exemption and refund policies for export processing enterprises

VCN - The Customs agency has received many proposals from businesses about answering and guiding policies on tax exemption, import tax and VAT refund for export processing enterprises. The General Department of Customs has responded and provided instructions for each specific case.

Latest News

ASEAN, RoK agree on transposition of AKFTA product specific rules

ASEAN, RoK agree on transposition of AKFTA product specific rules

ASEAN member states and the Republic of Korea (RoK) have reached a consensus on the transposition of ASEAN-RoK Free Trade Agreement (AKFTA) Product Specific Rules from the Harmonised System Codes HS 2017 to HS 2022.
Opportunities for digital technology businesses to go global

Opportunities for digital technology businesses to go global

Finding solutions and directions to promote and develop Vietnamese digital technology enterprises is an important task, which will promote the stability and sustainability of the country's economy, heard a recent conference.
Vietnam, China eye stronger border trade

Vietnam, China eye stronger border trade

Border provinces of Vietnam and China should continue close coordination and enhance trade promotion between the two sides, stressed the recent talks between the management boards of the economic zone of the northern province of Ha Giang and the Malypo border economic cooperation zone of China’s Yunnan province.
Improve competitiveness and sustainable development of the seafood industry

Improve competitiveness and sustainable development of the seafood industry

VCN - In early 2024, seafood exports have prospered. This is the driving force that helps seafood businesses hope for a stronger recovery this year. Ms. Nguyen Thi Thu Sac, Chairwoman of the Vietnam Association of Seafood Exporters and Producers (VASEP) shared with Customs Magazine.

More News

Business environment reform needs further promotion: expert

Business environment reform needs further promotion: expert

Resolution 02 issued by the Government creates pressure for the ministries, sectors and localities to make changes for the business community as well as the socio-economic development.
Singapore is the largest foreign investor in VN in Q1

Singapore is the largest foreign investor in VN in Q1

The disbursed FDI rose by 7.1 per cent in the first quarter to reach $4.63 billion, a signal that the disbursement will continue the positive trend, the agency said.
Thai Binh boosts investment, trade cooperation with Germany

Thai Binh boosts investment, trade cooperation with Germany

A delegation from the northern province of Thai Binh, led by Deputy Secretary of the provincial Party Committee Nguyen Khac Than, visited several localities and business organisations in Germany from March 25 to 27, in a bid to enhance trade cooperation with and attract direct investment from the European nation.
Lifting obstacles to develop industrial parks

Lifting obstacles to develop industrial parks

VCN - Attracting investment and developing industrial zones (IZs) and economic zones (EZs) is one of the important contents to implement the policy of developing a multi-component, open, attract investment and resources from all economic sectors to develop the country. In addition to the results achieved, there still limitations that need to be removed to draw investments to develop industrial parks and economic zones, including financial problems for industrial parks.
Unlock capital flows and create favorable conditions for investors

Unlock capital flows and create favorable conditions for investors

VCN - Talking with the press, Dr. Ngo Cong Thanh (Photo), Provisional Executive Committee member of the Vietnam Industrial Park Finance Association (VIPFA), said that it is necessary to open up capital flows and create conditions for investors to access key factors. Facilitate production and business factors and innovate investment promotion activities to more effectively develop industrial parks.
More than 300 businesses, manufacturers to attend VGMF 2024

More than 300 businesses, manufacturers to attend VGMF 2024

More than 300 domestic and foreign businesses and manufacturers will attend the Vietnam Global Manufacturing Forum 2024 (VGMF2024) to explore investment and business cooperation opportunities.
Connecting with FDI firms helps boost wood exports: insiders

Connecting with FDI firms helps boost wood exports: insiders

Strengthening linkages and cooperation between foreign-invested and domestic enterprises will contribute to promoting the sustainable development of the Vietnamese wood industry, according to insiders.
Doosan Vina exports nearly 2,000 tonnes of modules to US

Doosan Vina exports nearly 2,000 tonnes of modules to US

The Doosan Enerbility Vietnam (Doosan Vina) specialising in heavy industries announced on March 26 that it has just exported a batch of nine modules weighing nearly 2,000 tonnes to the Golden Triangle Polymers company in Texas, the US.
Wood processing enterprises strive to increase the proportion of individually designed goods

Wood processing enterprises strive to increase the proportion of individually designed goods

VCN - Many wood and furniture processing enterprises are promoting investment in design activities, helping to increase the proportion of individually designed products (ODM) in exports, thereby affirming the industry's capacity Vietnamese wood in segments with higher added value.
Read More

Your care

Latest Most read
ASEAN, RoK agree on transposition of AKFTA product specific rules

ASEAN, RoK agree on transposition of AKFTA product specific rules

ASEAN member states and the Republic of Korea (RoK) have reached a consensus on the transposition of ASEAN-RoK Free Trade Agreement (AKFTA) Product Specific Rules from the Harmonised System Codes HS 2017 to HS 2022.
Opportunities for digital technology businesses to go global

Opportunities for digital technology businesses to go global

Finding solutions and directions to promote and develop Vietnamese digital technology enterprises is an important task, which will promote the stability and sustainability of the country's economy, heard a recent conference.
Vietnam, China eye stronger border trade

Vietnam, China eye stronger border trade

Border provinces of Vietnam and China should continue close coordination and enhance trade promotion between the two sides, stressed the recent talks between the management boards of the economic zone of the northern province of Ha Giang and the Malypo border economic cooperation zone of China’s Yunnan province.
Improve competitiveness and sustainable development of the seafood industry

Improve competitiveness and sustainable development of the seafood industry

In early 2024, seafood exports have prospered. This is the driving force that helps seafood businesses hope for a stronger recovery this year.
Business environment reform needs further promotion: expert

Business environment reform needs further promotion: expert

Resolution 02 issued by the Government creates pressure for the ministries, sectors and localities to make changes for the business community as well as the socio-economic development.
Mobile Version