Tax sector will open dialogues and support taxpayers online
The image of an online support session held at the General Department of Taxation. Photo TL. |
Recently, local tax authorities in the whole country are not able to conduct face-to-face dialogue with taxpayers due to the complex development of the pandemic. Therefore, to adapt to the new situation, the communication tasks for solving difficulties and problems in tax and tax administrative procedures have been changed to online that are presented on the website of the General Department of Taxation as well as the tax departments.
Recently, the General Department of Taxation has issued a document directing tax departments across the country to increase the application of information technology, diversified forms of dissemination and communication to support and facilitate taxpayers in law compliance of tax and enjoy tax support of the State, as well as ensure the effective prevention of the Covid-19 pandemic.
The General Department of Taxation requested that tax authorities at all levels strengthen communication and support for taxpayers online. For example, focusing on guiding taxpayers to use the system of 479 online support channels (question and answer service on eTAX); proactively sending new documents and guidance documents via taxpayers’ email; using social networks such as Facebook, Youtube, Zalo to guide taxpayers; coordinate with press agencies, radio stations and television stations to deploy communication and support programs for taxpayers in management localities.
During the pandemic, the General Department of Taxation also suggested that tax departments should continue to organize online dialogues, supporting taxpayers through the website of the Tax Department.
To implement the online dialogue and support program effectively, the Tax Department needs to choose topics and content that closely follow the needs of taxpayers in the management area and widely disseminate the program to taxpayers.
Related News
Tax sector determines to take enterprises as the center of service
13:42 | 23/10/2024 Finance
Key takeaways from supporting business compliance
14:55 | 11/10/2024 Customs
Customs supports compliant businesses to improve investment environment
09:18 | 11/10/2024 Customs
Tax sector collects over VND1,019 million billion
14:16 | 06/08/2024 Finance
Latest News
Amending regulations for proactive, responsible tax officials
08:55 | 11/11/2024 Finance
Drastic actions taken to complete 95% public investment disbursement goal: Gov’t press conference
20:07 | 10/11/2024 Finance
Revising policies to adapt to two-way impact of FTAs
09:24 | 10/11/2024 Finance
Deputy Prime Minister, Minister of Finance: Budget management to be more decentralized
09:22 | 10/11/2024 Finance
More News
Amend regulations on “Public-Private Partnership” (PPP) and “Build Transfer” (BT) investment: Fully calculating to avoid loss of state assets
14:23 | 09/11/2024 Finance
Public investment disbursement reaches 52.2% in ten months
15:17 | 08/11/2024 Finance
State budget revenue for 2024 nears target
10:06 | 08/11/2024 Finance
Public investment spending up 1.8% in first 10 months of 2024
10:03 | 08/11/2024 Finance
Propose many solutions to shorten tax refund time
09:32 | 07/11/2024 Finance
Finance sector exceeds revenue target in 4 years thanks to comprehensive reform of collection method
09:30 | 07/11/2024 Finance
3 priority pillars of Japanese ODA capital flow in Vietnam
14:19 | 06/11/2024 Finance
Removing legal hurdles in regular spending for capital assets
09:02 | 05/11/2024 Finance
M&A activities show signs of recovery
13:28 | 04/11/2024 Finance
Your care
Amending regulations for proactive, responsible tax officials
08:55 | 11/11/2024 Finance
Drastic actions taken to complete 95% public investment disbursement goal: Gov’t press conference
20:07 | 10/11/2024 Finance
Revising policies to adapt to two-way impact of FTAs
09:24 | 10/11/2024 Finance
Deputy Prime Minister, Minister of Finance: Budget management to be more decentralized
09:22 | 10/11/2024 Finance
Amend regulations on “Public-Private Partnership” (PPP) and “Build Transfer” (BT) investment: Fully calculating to avoid loss of state assets
14:23 | 09/11/2024 Finance