customers

The story of building a Vietnamese brand in the “land of kangaroos"”

10:37 | 03/02/2024 Import-Export

VCN - Many Vietnamese products have successfully built their brands in the Australian market, helping to affirm their position and create a solid foothold in the “land of kangaroos” which has a lot of potential for Vietnamese products.

Export: Looking back and moving forward – Part 1: A difficult year

13:29 | 30/01/2024 Import-Export

VCN - Identified as one of the main growth drivers of the economy in the past period, in 2023, exports will face many difficulties, especially in the first half of the year, with a decrease of 12.1% compared to the same year period of 2022. Exports of goo

"Sealing the deal" thanks to active participation in international trade fairs

09:57 | 21/07/2023 Import-Export

VCN - In addition to the opportunity to showcase and promote products to reach customers and expand export channels, participating in international trade fairs also provides businesses with the opportunity to learn valuable and practical knowledge and exp

Customers still wary about interest rate support package

15:11 | 29/08/2022 Finance

Three months have passed since the Government introduced a special programme providing interest rate support in loans for businesses, but not many are interested in the programme which is contrary to the market expectation that it would help ease the enterprises’ thirst for capital.

Banking-insurance cooperation: Profits increase, customers feel frustrated

09:49 | 26/07/2022 Finance

VCN - Facing the situation of forcing customers to buy insurance, the authorities have repeatedly corrected this activity.

Banks accelerate digital transformation, retail development

10:52 | 25/05/2022 Import-Export

VCN - In addition to promoting investment in technology to digitize services, many banks are also trying to find their own way to create an advantage in the increasingly fierce competition of retail banking services.

Sixteen banks cut over 21.2 trillion VND for pandemic-hit customers

13:47 | 10/02/2022 Finance

Sixteen commercial banks cut over 21.24 trillion VND (936 million USD) of loan interest for COVID-19-hit customers from July 15 to December 31, 2021, surpassing their commitment by 5.13 percent, the State Bank of Vietnam (SBV) reported on February 9.

Solutions to support trading in duty-free goods

19:49 | 13/10/2021 Customs

VCN - Due to the spread of the Covid-19 pandemic from the beginning of 2020, travel activities between countries were restricted. In Vietnam, entry and exit activities have almost stopped. Meanwhile, the operation of duty-free shops completely are depende

Attract more customers through digitisation

09:53 | 23/09/2021 Import-Export

VCN - As one of the pioneering banks in digitisation, HDBank has invested heavily in technology infrastructure and payment platforms for many years, in addition to preparing two other important factors: human resources and processes.

Banks cut transaction fees to aid customers amid pandemic

19:56 | 02/08/2021 Finance

The State Bank of Vietnam (SBV) has directed credit institutions to reduce some transaction fees from August 1 this year to support customers amid the outbreak of the latest COVID-19 pandemic.

Customers need more understanding about financial services

19:48 | 31/05/2021 Finance

The need to increase awareness and understanding of customers' financial services is increasing globally, and Vietnam - an emerging economy, is no exception, according to a report.

Banks warned about loans to big corporate customers

20:37 | 21/05/2021 Finance

The State Bank of Vietnam (SBV) has warned commercial banks about rising bad debts and loans from large corporate customers whose credit values top 500 billion VND (21.5 million USD) each.

Will customers be able to negotiate electricity prices by themselves?

09:37 | 22/08/2020 Headlines

VCN - According to a plan being calculated by the Ministry of Industry and Trade to implement a competitive electricity retail market, after 2025, people participating in the electricity retail market can choose their own electricity sellers and negotiate

Banks urged to further support COVID-19 affected customers

19:58 | 27/04/2020 Finance

Governor of the State Bank of Vietnam SBV Le Minh Hung has called on commercial banks to urgently simplify lending procedures to help COVID 19 affected firms easily access preferential interest rate loans

Banks to provide support to customers affected by coronavirus

18:26 | 06/02/2020 Finance

The State Bank of Vietnam has asked credit institutions to prepare capital sources to meet borrowing demand and provide support to customers who have been affected by the coronavirus epidemic