HCM City Customs and TCS solve problems for import-export enterprises

VCN- On 24th April 2017, the Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong and the delegation of the HCM City Customs Department had a meeting with the Board of members, Board of Directors of Tan Son Nhat Cargo Services Company Limited (TCS) to solve problems for TCS and import-export enterprises.  
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hcm city customs and tcs solve problems for import export enterprises
The Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong speaks at the meeting with TCS. Photo: Thu Hoa.

The Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong said that during the implementation of Government’s Resolution No. 35 / NQ-CP in 2016 and Government’s Resolution 201-2017 / NQ-CP of 2017 on the implementation of the main tasks and solutions to improve the business environment, enhance national competitiveness in 2017, towards 2020, the HCM City Customs Department has been implementing the Action Plan "The business community and Customs are trusted partners to accompany and develop". Accordingly, the HCM City Customs Department has actively come to businesses to recognize difficulties, obstacles, as well as business plans to support enterprises.

Till now, the HCM City Customs Department has directly worked with more than 20 enterprises, and it will directly work with the remaining enterprises in the second quarter of 2017. At the meeting, some enterprises reflected the problem when receiving goods at the warehouse of TCS. In order to solve difficulties for import-export enterprises and facilitate related parties, the Customs force and TCS shall discuss solutions to support import-export activities of enterprises as much as possible. Thereby, enterprises will accompany the Customs force and TCS to bring the best effect.

The Director General of TCS, Mr. Nguyen Cao Cuong said that TCS was one of the leading companies with 20 years of experience in air cargo services, with the capacity of 350,000 tons per year, serving 32 airlines. The total cargo volume from early 2017 to 19th April 2017 reached nearly 39,000 tons.

According to Mr. Cuong, with the high volume of cargo, the imported area is currently overloaded, which leads to local blockages. In order to solve these inadequacies, TCS has improved delivery schedules from the end of 2016, conducting delivery on Sundays, free warehousing and overtime charges for delayed TCS shipments, reducing waiting time from 160 minutes to 75 minutes (a decrease of more than 50%), while reducing the proportion of shipments with high delivery time.

"In order to further improve the procedures and facilitate the customers, TCS will implement complex building projects; 3 more cold storage warehouses for pharmaceutical products; applying IT to the exploitation of goods, implementing procedures to receive goods online, providing more human resources for receiving goods in line with the provisions of Circular 38", the Director General Nguyen Cao Cuong shared.

hcm city customs and tcs solve problems for import export enterprises
The Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong checks the operations of TCS. Photo: T.H.

The Manager of the Customs Branch of Tan Son Nhat International Airport, Mr. Do Thanh Quang said that in recent times, the Customs Branch of Tan Son Nhat International Airport and TCS had been very well coordinated. TCS has provided timely support to the Customs office in arranging office space and in the process of facilitating enterprises in receiving goods. In order to solve the feedback and recommendations of enterprises, TCS has committed to support enterprises, especially 53 enterprises on the list of priority of Tan Son Nhat international airport.

At the end of the meeting, the Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong also highly appreciated the support of the Board of members and the Board of Directors of TCS, which facilitated the Ho Chi Minh City Customs Department and the Customs Branch of Tan Son Nhat International Airport in accomplishment of State management task in the area.

The Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong also appreciated TCS's efforts in reducing over 50% of receiving time and shared with TCS's difficulties. "With an increase in cargo volumes, TCS needs to plan for inventory in advance and review the procedures of exported and imported goods to see what steps can be simplified and what procedures can be simplified in order to reduce the time for receiving goods for enterprises", the Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong proposed.

Regarding coordination, the Customs office has created favourable conditions for TCS in the process of production and business, and together with TSC to overcome difficulties to create the most favourable conditions for export and import activities of the business community. Through creating favourable conditions for TCS to support people and enterprises to carry out import and export procedures through the air; the Customs force shall strengthen coordination in processing procedures for imported and exported goods, especially the peak time with the viewpoint of "doing all the tasks regardless of working time".

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* Prior to joining the meeting of TCS Board of members and Board of Directors, the Deputy Director General of Vietnam Customs, Mr. Hoang Viet Cuong and his delegation visited the operations at TCS's export warehousing and warehouses as well as the process of supervision and management of the Customs force for imports and exports.

By Le Thu/ Hoang Anh

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